Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Aug 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people. Great technology and innovation.

Cons

Canadian Leadership is horrible. Pervasive culture of distrust. Toxic environment. No longer a rewarding place to work.

5.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Best front end system(s) of engagement in the business. The platform earns you time to speak with all executive lines of business about strategic direction and where you can support their success. It's one of the biggest reasons that I've come back to the company. There's some great competition for enterprise sales with AWS and Google Cloud but I'd much rather speak to executive stakeholders rather than IT about Infrastructure. Lot's of meat on the bone for things to sell with recent acquisitions.

Cons

It's up to you to build healthy boundaries around work life balance when you are working at the fastest growing enterprise company in the world. Occasionally, you can get boxed in with certain verticals (teams) not wanting you to venture outside of their linear career path. Emerging commercial business roles are subject to transactional sales and relationships but show me a company where that's not the case. Occasionally implementation partners are not adequately prepared to take on large deal implementations which can result in customer satisfaction issues. These can linger and be stressful but there are the right resources on the Salesforce end to make things right.

1.0
Oct 7, 2019

The master of disguise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good to put on resume, free snacks, good compensa tion

Cons

Looks like a superb company from the outside with good benefit & culture. Under the lid is a toxic, back stabbing culture with products driven by marketing & apple polishing. Products are written with outmoded design & scattered codes which obviously were forced to push into the production because the upper leadership need stuff to put in their release notes so they can keep touting about their “innovation” and “progressiveness”. Customer Supports are the most pitiful people I have ever seen given that they have to support the products that are not even documented whatsoever and the product managers are ditching them being unresponsive & supportive. The company needs to grow in order to keep their investors pleased however almost all territories in all regions are already saturated so they are now being forced to riskier moves - riskier M&A like tableau and territory like China. The yet worst part is that I saw managers solicited good reviews on Glassdoor or Vorkers in Japan so I seriously doubt how true are other positive reviews...

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Salesforce Response
6y
Thank you for your review. Please know that as a company, we would not solicit positive reviews on Glassdoor or Vorkers. We value these platforms (and our Employee Opinion Survey) as areas for feedback. If you're aware of managers asking for positive reviews, please let us know. It's also unfortunate to read about what you've listed in your cons as it is counter to the culture that we have been working hard to create here at Salesforce. It would be helpful for us to hear more about your experience so that we can better address what you have written. Even though you've left, can you please reach out to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/) to provide further details?
Viewing 334 - 336 of 22,541 Reviews

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