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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,541 total reviews)
      avatar

      Marc Benioff

      80% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Aug 15, 2019

      Mixed experience - culture has been highly tailored

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people work here. It´s also great working with innovative technology that is constantly changing. With a bit of luck you can make some money on occasions. Very good benefits.

      Cons

      Extremely unrealistic targets. High pressure on 30% YOY growth. 95% of AEs don´t hit monthly targets which creates a lot of low morale across the board. A lot of politics; you must shmooze the right Senior Managers to get anywhere. A lot of arrogance as well by certain Directors/RVPs who won´t give people who don´t play the game the time of day. The culture has been highly tailored and well thought out to retain staff - if you enjoy cheesey happy clappy culture with no thought as to the reason behind it then you´ll enjoy it! Base salary is well below market rate.

      avatar
      Salesforce Response
      6y
      Thank you for your feedback and I'm sorry to see you're no longer with the company. We understand that the role of an AE is not always easy and can come with high stresses. We are always looking for ways that encourage employees to share feedback with us as we aim to improve. Even though you've left, we'd still be interested to hear more about some of the behaviours you've described in your cons. If you'd like to provide more details anonymously, please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com.
      2.0
      May 30, 2019

      Unachievable targets

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with some great people. Good enablement.

      Cons

      Unachievable targets/quotas. About 95% of Account Executives miss their number every month. High turnover of sales staff. Salesforce really don’t care about their customers. It is all about 30% yoy growth.

      avatar
      Salesforce Response
      7y
      Thank you for your review. We know that we are moving fast and this can be difficult at times but we are committed to creating and maintaining a great workplace and continue to focus on our customer's success. Feedback like yours is very important and we would be grateful if you could reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com to tell us more about your current situation so that we can better directly address your concerns.
      3.0
      May 16, 2019

      Gold-plated hundcuffs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits, some interesting products, looks good on your resume.

      Cons

      Executive leadeship has a vision and stated values that don't necessarily trickle down to the rank and file. Favoritism, backstabbing, biases, and politicking typical of any large corporation in rampant. If you're lucky, you'll have a good manager or be your manager's favorite. If that is the case, you might be very happy here. Work-life balance doesn't exist and there are constant changes of direction. My best advice: Don't let it take over your life with happy hours and "ohana" talk. Work SMART, learn everything you can, network, build your brand, watch your back, and get out at the 3 year mark.

      avatar
      Salesforce Response
      7y
      Thank you for your feedback and thank you for your many years here with the business. Transparency is very important to us so if you feel like you're losing track of the team or company vision, I'd encourage you to have a chat with your manager or to examine how your V2MOM roles up to the Corporate V2MOM. If you don't feel comfortable doing so, I'd suggest you reach out to your Employee Success Business Partner to further discusss some of the cons you've listed in your review or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review.
      Viewing 337 - 339 of 22,541 Reviews
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