Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the managers are really good people and care about employees. Salesforce looks good on a resume and you can learn a lot depending on the situation. I've worked with some great people who have become friends.

Cons

Been with Salesforce 5 years and I have to say it really has become just another company. There is absolutely nothing special about working here, in fact its becoming unbearable I really dislike Marc Benioff as of late. His Ohana culture doesn't feel genuine and its more marketing than anything else. Its been like this the entire time I've been at Salesforce but really ramped up with his push for "performance culture"... Salesforce just wants to make it easier to fire people. I've done well so far but its not ok to treat your employees that way. You can't claim to be Ohana and then layoff 10% of the company because you were to shortsighted to see that covid wasn't going to last forever. Or maybe you did but short term profits meant more and the human capital down the line didn't matter. Most people who work here are very stressed, overworked and downright miserable. Company moral is at an all time low. The amount of work and expectations AEs have now don't even feel reasonable. I sell a very technical product and don't have consistent SEs or product specialists and have to fight to get any sort of resources internally. Managers want us to work miracles. They decreased our commission percentages, reduced our territories and increased our targets. Its been rough and I have one foot out the door. I feel bad for all of the middle managers who have to constantly resort to mental gymnastics to convince the sales teams that its not so bad. Good luck with that because no one is falling for it.

2.0
Apr 1, 2023

Changed for the worse.

Recommend
CEO approval
Business Outlook

Pros

Good benefits and overall salary package. Most solutions are best in class and customers want to work with us.

Cons

The company has changed markedly in recent years, in particular the last few months. Salesforce has long tried to emulate big vendors such as IBM, Oracle, MS, SAP, etc and unfortunately is achieving it. Yet it still tries to pretend it has a startup mentally. It keeps hiring managers whose only method of motivation is to treat people like cr4p. Nothing is ever good enough and you’re micromanaged on a daily basis. The recent layoffs have hit the business hard with a very somber and depressing mood now prevailing. Entire teams have been let go with no plan to replace them. Sales people simply don’t have the resources or support to do their jobs anymore. ‘Accountability’ is the word continually banded around but with only one measure across multiple role types. As a result everyone is scrapping around trying to do the same things. Everyone wants to create and own the same opportunities. It’s sad to see such a great organisation chase it’s own tail like this.

1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits - that’s it.

Cons

If you’re in the wrong team with a terrible manager (i.e Media in U.K), then it’s a horrible experience. The company is like a cult, it’s pretty scary. Micro-aggressive and selfish management, constant pointless box ticking exercises and internal presentations…and constant change, which literally leaves you feeling lost at all times. There is no support, no understanding, and if you are not your managers favourite pet, then you will be given the worst patch and be set up for failure. This company has literally lead me to have anxiety and depression, I can’t wait to leave soon.

Viewing 367 - 369 of 22,541 Reviews

Glassdoor has 26,098 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.