Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Jun 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Enterprise Sales MBA Team Selling Employee benefits

Cons

Under market OTE’s No RSU’s for sales ( unless #1 rep ) New territories every year so you can’t build lasting relationships. Customers and AE’s are burned out from starting over every year. Territories are extremely small so either you make great money or your squeezing blood from a rock. Favoritism is real. Micro management due to monthly quotas ( even though you are comped on a quarterly / annual number ) Management makes you “play the game “ and create fake pipeline to ensure “activity” on dashboards. Cap overtime ( currently told zero overtime ) even though recruiters include this in their OTE package pitch when you take the job. 20-30% less bi-weekly pay because of it. Too many products with Co- Primes that do nothing and get compensated on your deals. All you need is the Co- prime engineer to help. Too many layers in sales and management so it’s slow to get ahead quick. Average 3-5 years to get to next position. Every end of month is a fire drill. You feel the burnout during the holidays when you can’t take time off just to close the end of month ( even if you are comped quarterly / annually )

1.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Salary if you overachieve targets. Pay can be amazing. I was in top 2% achievers, which results in salary of more than 250k.

Cons

Achieving your target depends heavily on the distribution of accounts/opportunities and therefore on luck and/or on the appreciation of your manager when (s)he distributes accounts and related opportunities. Salesforce managers refer to equality as an important principle, but some individuals seem more equal than others.. Most sales do not attain their targets in Belgium and base salary is low. There’s even people earning more on mileage expense than on base salary and commissions combined for several months. Be careful when stories are told before you sign your contract about very high salaries in case of going above your target. Almost none of the sales achieve >100% of their target and you typically enter without getting any decent opportunities. This obviously allows for direct pressure from the start. Poor package of benefits overall (e.g. no company car despite fiscal advantages in Belgium and not even a sales allowance/'representatievergoeding'). Unless if you’re one of the lucky few who goes well above targets. Very poor culture in Belgium in particular and poor coaching as well in my view. Also, in my case, there were several issues with payments, with Salesforce claiming that they would start paying (still waiting for payments now that were due more than a month ago). They don’t seem to care about local laws and rules in a small country to them like Belgium.

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Salesforce Response
6y
Thank you for your review. What you describe, especially the issue regarding payment is unacceptable, and we would like to look resolve that immediately. If this is still pending, could you please escalate this, and your other concerns, to our third party provider Ethicspoint http://www.salesforce.ethicspoint.com to share more information anonymously. Thank you very much for helping us address and solve this issue as soon as possible.
1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Good working environment - collègues, benefits, salary, certifications and lots of trainings

Cons

Working on weekends and holidays Stress Lots of hires and lots of fired employees - high turnover

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Salesforce Response
6y
Thank you for your feedback, I appreciate you speaking openly. I recommend you reach out to your manager or your ES Business Partner, if you feel more comfortable doing so, to discuss how we can set you up for success. Thank you!
Viewing 379 - 381 of 22,541 Reviews

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