Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

A good thing to have on your resume and opportunity to learn and get certified in Salesforce ecosystem products with can lead to a new career. Great collages, relaxed atmosphere and decent life-work balance & benefits. Very competitive health insurance options.

Cons

The Ohana kool-aid is just bull$%@! Just like any other company they are in the business of making money and will dump any loyal employee if there is a way to increase the stock price. Watch out after any new company acquisition as the billions invested in the purchase will need to be compensated with laying off thousands of loyal employees in any region (not just USA) even when there are billions of cash in the bank. Laid off victims were given a couple of months to" find a new position/role" within the company except to my knowledge NOBODY I know got that coveted new position, I'm sure someone did but how many out of thousands of laid off employees... probably 1%, 3%? Oh yes, there was a high percentage of over 40-45yr old laid off employees as we all know younger employees cost less. So a lot of talk about diversity but in practice it seems there are just some categories that are considered for a diverse work force, older employees are not one of them. After you get laid off HR will become very unresponsive, YMMV. Promotion process was black magic at least to people within my unit.

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Salesforce Response
5y
Thank you for sharing your experience with us. We are committed to equality and what you describe is concerning. Can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ to provide more details? Thank you for helping us look into this.
3.0
Aug 18, 2020

Okay experience overall

Recommend
CEO approval
Business Outlook

Pros

Professional interview & onboarding process. I like the culture and how the company is taking care of us before and during the covid-19 pandemic disrupted our business, most of my colleagues are definitely the brightest and most motivated people I have met. Good camaraderie among the team.

Cons

Bad leadership: - 1st hand observation: Current country lead for 1 of the emerging country in ASEAN is doing poor job in inspiring and bringing the team together. I have been joining the weekly call for some time and felt that he could not earn the respect from his own team member. Failed to retain talents and deliver number for 2 consecutive quarters. So far none of his inputs had been making sense to me. - 2nd hand observation: He creates toxic environments to the team and practice poor communication skills to the team with dictatorial leadership style, leaving most team member frustrated and demotivated. He would put his subordinates on the spot during team meeting and would say unnecessary comments questions during 1:1. Company need to be more transparent in terms of the approach for the country model strategy because it puts us on so much uncertainties.

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Salesforce Response
5y
Thank you for sharing your concerns. I also encourage you to bring up any concerns with your Employee Success Business Partner. We always appreciate employees' feedback.
Viewing 376 - 378 of 22,541 Reviews

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