Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Aug 25, 2021

Looks can be deceiving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool offices and free snacks

Cons

If you want to get hoodwinked into a company that prides itself on employees first and good values, then have at it. After making other companies pledge to not lay off anyone during the pandemic, they proceeded to lay off thousands of employees 3 months (one quarter) into the shutdowns. Oh wait, the pledge the CEO said was “no Covid related layoffs………. For 90 days”. Everyone here is addicted to “building their brand” as best they can, as if their lives in this company are all about building a vain social media account that “looks” good to everyone else.

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Salesforce Response
4y
Thank you for sharing your experience with us and we're sorry to see you're no longer with the business. What you have described in your Cons is counter to the culture that we'd expect to see here at Salesforce and we'd like to investigate further. We'd like to ask that you reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com where you can provide further information anonymously and help us to better improve.
2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Similar to other reviews pros. You can find their benefits packages online. The company acquires new business almost semi-annually so you can potentially move around. Benefits/Perks/ESPP Some amazing coworkers Pretty good c-suite/ Amazing middle line managers Great managing Covid - Listened to the employee feedback for the most part

Cons

There are reviews here with 0 cons which I find hard to believe for a 60K employee company. They jam public surveys down our throats to get the image of the "Best place to work." Seems like HR is rushing to drown out poor reviews.... Salesforce is an okay place with some very, very toxic people. I've met one of the worst human beings of my life here, and with how the world is in 2021, that's saying a lot. First-line leaders are more often bad than good. Back office draws territories randomly every year, and leaders have very little say, so it's the luck of the draw. Under 20% of reps hit quota and meet their OTE for a company already underpaying due to their name. You need to hit quota to get paid a reasonable amount which only happens once maybe twice a year if you're lucky. Managers won't acknowledge that you have a bad territory and have the same expectations as the leading rep. Leading rep makes 3 to 4 times the amount of everyone else and is put on a pedestal but everyone including themselves knows it's the opportunity given. Accounts change every year, so prospecting is demotivating, knowing the work you do will go to someone else. Essentially an order taker with not enough orders to hit quota. Very saturated market. Inundated with pointless nonrevenue generating admin work/meetings. Inundated is an understatement. The majority of the information logged within the CRM is fake due to the pressure to meet all of the initiatives and stay off the naughty list. Leading to inaccurate reporting which leads to increased expectations. You will be drowning, gasping for air as your first-line leaders stand on your shoulders with their heads out of the water... for the most part. If you can tread water for 2+ years, you will get the Salesforce stamp of approval on your resume to find a better, higher-paying job. 2-3 year turnover is drastic. HARD WORK DOES NOT GET YOU AHEAD. Your mental health and wellbeing will deteriorate. Please do your research and reach out to folks working there to get their opinions.

1.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Brand Name

Cons

- New Middle Management is threatened by their high performers. They don't value work or company growth. - lot of bad politics - impacting the culture will show up in long run.

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Salesforce Response
4y
We are sorry to hear that you've experienced this while here at Salesforce. We want all of our employees to feel valued and supported by their leadership and management teams, so know that your feedback will be seen by the right people to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate it if you could reach out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details about your experience.
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