Pros
Great co-workers, flexibility to work from home when needed, new products/innovations to learn, and an opportunity to expand your knowledge of the digital space.
Cons
There's zero work/life balance if you're in Services. You are expected to be "on call" all hours of the evening, work long hours during the day/week, and forget having any extracurricular activities or spending time with your family. You cannot "check out" and it's not a healthy lifestyle. Don't challenge senior leadership on department practices, ways to foster change, or steer from the majority opinion because you will pay for it in performance reviews even though they state in your interview that they love new ideas that change the way they operate. When you add up the hours you actually work during the week, you are significantly underpaid!