Salesforce reviews

4.0

79% would recommend to a friend

(22,550 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jun 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Best industry leadership training. Excellent metrics for sales management and performance. Excellent pay.

Cons

Angry, deceptive, duplicitous, betraying management team. Lots of angry tirades filled with cursing and demeaning language. Threats and outward displays of anger were a continual part of 1:1 conversations. "High performance" culture was not defined and changed quarterly based on the business wanted to conduct layoffs. White employees were not fired for physically touching customers while persons of color were fired for "low performance" when they were outperforming other peers based on metrics. Leaders did not delegate appropriate tasks and then dishonestly used it as a performance issue. Peer employees regularly broke confidence by sharing confidential conversations with management leading to distrust in the workplace. These same peer-to-peer conversations were used in performance reviews. Leaders openly bullied employees in the presence of other employees. A business leader advocated dishonesty, and lying, when specific information was known but not readily available.

1.0
Jun 1, 2024

Worst company I've ever worked for in 28 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

5 words that total none.

Cons

Incompetent leadership. Sycophantic culture. Short sighted goals. Total chaos.

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Salesforce Response
2y
Thank you for taking the time to share your feedback. At Salesforce, we strive to create a positive and supportive work environment and are committed to continuous improvement. We invite you to share your feedback directly with your manager – or any manager with whom you feel comfortable – as soon as you can so these concerns can be addressed. If you're not comfortable taking that route or feel your concern still has not been resolved, you may reach out to Employee Success (via Basecamp). Thanks again for sharing your experience!
3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- Top Software Sales Pay (Salary and Comms), HANDS DOWN! - First-in-class facilities - Organisational benefits are great - Very good sales and tech enablement

Cons

There are only two: FIRST: In short: NETWORKING > PERFORMANCE. You can be top performing, hit your annual target every year, be a great team player, be highly likable, and still not be promoted or be included in organisational conversations about career advancement. You can be the top performer in the org you're a part of and still be treated differently because you don't play the political game. In a sales environment where performance should matter equally to being an excellent cultural fit, there seems to be a heavy lean towards the "Have drinks with me, you'll get ahead." culture. SECOND: Constantly changing territories every year ruins relationships with the customer and the salesperson. It's a relationship-based business, and pitching the same model to customers yet disregarding the relationship that's been established makes Salesforce look very transactional. Also, it is a complete confidence crusher and a personal bruise to lose out on the work/business you've done because sales strategy decides to change your territory abruptly.

Viewing 406 - 408 of 22,550 Reviews

Glassdoor has 26,107 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.