Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,569 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      23K reviews
      2.0
      Jan 2, 2019

      Good benefits, toxic culture

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything that you read on here: Free snacks, great insurance, great ESPP, paid overtime (which is a must if you want to achieve your OTE), great career opportunities if you survive, etc. You also actually feel like management care for you. I had a huge commission issued where they underpaid me by 75%, and had to fight for it for a few months. Ultimately, upper management came through, which is amazing.

      Cons

      Very toxic culture. The issue with Salesforce is that there are so many people lined up for working there, that they simply do not care about the long-term well-being of their employees. Salesforce is a machine, you will be put in it, use you for everything your worth, and they will spit you out and move on to the next one. Most people would say that this is what sales is like, but no, Salesforce is a beast of its own when it comes to pushing people to their limit. Furthermore, the pay really isn't that great for a sales job in tech. Maybe it was good 5 years ago? Not now, though.

      avatar
      Salesforce Response
      7y
      Thank you for the feedback you provided. The issues you described are concerning and completely counter to the company culture we want to create. We're committed to the overall wellbeing of our employees. Can you please reach out to your ESBP for a confidential conversation on your experience so that we can work to improve? Or, if you would rather, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you in advance for helping to make the workplace better for everyone.
      1.0
      Aug 4, 2018

      Not a fan

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks sn end of quarter celebrations

      Cons

      Bad management, poor hr, lots of clickiness, bad behaviour tolerated

      2.0
      May 18, 2018

      Easy to get lost in the sea of things

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good pay and great benefits - Coworkers are among the most friendly, genuine, inclusive people I've met in my life - Comfortable job: you can be complacent and clock in / out for a very long time without any repercussions

      Cons

      - Work environment is highly politicized in projects, promotions, and basically anything you do - Not everyone is pulling their own weight - Very little accountability in the organization. The company did away with formal performance reviews a few years ago. There is a culture of praise here, so constructive feedback is rarely given - Roles and teams are incredibly silo'd now. This is not the place to be if you're looking to grow and develop your career in a multitude of different ways - Easy to get lost in the sea of things: the company has grown way too large in recent years - Growth and progression are slow. Career development is non-existent if you remain in your current position. Since there are so many employees now, each job that an employee has is incredibly specific, so if you want a change of pace, you'd have to change out of your role entirely Also, for what it's worth, I strongly believe that Salesforce actively reaches out to news outlets and pays to get on those "Best Employer" lists that come out yearly. I wouldn't be surprised if they had people in HR write numerous positive reviews to artificially inflate the Glassdoor scores.

      avatar
      Salesforce Response
      8y
      Thank you for your review. It's true we are growing fast, which in general provides a lot of opportunity for individual career growth and development. We encourage employees to learn new skills along with our customers and partners on Salesforce Trailhead and to raise their hand with our Internal Recruiting team if we can help them find a new challenge inside the company. I do want to clarify that our placement on Best Place to Work lists is the result of employee advocacy since the rankings are the result of how we score on a survey of our employees. I also want to clarify that we do not "game" Glassdoor. The reviews here are the result of employees willingness to share their experiences with the Glassdoor community. Thank you for your 3 years of service with Salesforce and wishing you all the best in your current professional endeavors!
      Viewing 427 - 429 of 22,569 Reviews
      Related searches: Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce interviews | Salesforce conversations
      ReviewsSalesforce reviews

      Glassdoor has 26,131 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.