Salesforce reviews

4.0

79% would recommend to a friend

(22,580 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Nov 10, 2019

Not going to retain top sales talent

Recommend
CEO approval
Business Outlook

Pros

- Great product and vision - great benefits - decent salary

Cons

- if you are coming for consistent huge commission checks think again. - quotas over 400% of PY actuals - comp plans do not encourage the right behavior, if you can even figure them out - you will sell, but will take multiple years to paint a vision that ends up in a sale large enough to hit your quota.

3.0
Nov 2, 2019

The good, the bad and the ugly

Recommend
CEO approval
Business Outlook

Pros

Very smart people. Super collaborative. Good pay and benefits. The company really tries hard to offer a strong social calendar and plenty of opportunities to participate in various groups, voluntary work, training, etc. Also quite buzzy atmosphere and great fun on the right day. Inspiring people and vision and a strong desire to try and do right by the customer. Also deliver amazing events globally.

Cons

Very sales focused and growth targets are very aggressive. Career opportunities are surprisingly limited and very talented people can get stuck in roles for years as the structure is so flat in marketing and the team is so lean that there’s often nowhere to go. Management is also very hit and miss. Some are great and others are incompetent. This inconsistency means that those under good managers do well and those under bad managers get stuck. The company needs to invest more in training people to be leaders and coaches rather than just putting them in charge due to tenure. Workload can be extremely high and overwhelming so it takes a while to work out how to get by without burning out. Also tend to employ highly experienced people to do a lot of execution as headcount is so limited they need to hire people who can create a strategy and execute it. This leads to frustration among people who could be doing so much more but get stuck in the detail of delivery.

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Salesforce Response
6y
Thank you for taking the time to leave your review. I'm glad to see that you've listed so many great reasons as to why you enjoy working here. But, it looks like we have some work to do also. It would be helpful to hear more about your personal experience so that we can better improve. If you feel comfortable doing so and would like to discuss further what you've written here, I'd like to suggest having a chat with your local Employee Success Business Partner. If you prefer to provide more details anonymously, however, you can do so by reaching out to our third-party provider EthicsPoint at salesforce.ethicspoint.com.
2.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

- Generally good culture - Great snacks - Free shirts

Cons

Complete lack of transparency. If your manager tells you anything, you're likely not getting the full story. I'm guessing it used to be a great place to work, but the sheer size of Salesforce has made it impossible for anything to get done.

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Salesforce Response
6y
Thank you for your feedback. As you know, transparency is very important to us and to hear that you feel that there is a lack of this is disappointing. We would appreciate it if you could share a bit more about your experience. If you feel comfortable doing so, I'd suggest having a chat with your local Employee Success Business Partner. If you prefer, however, you can reach out via our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com (http://salesforce.ethicspoint.com/). Doing so will help us improve.
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