Salesforce reviews

4.0

79% would recommend to a friend

(22,580 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Culture wise this is one of the best companies I have ever worked for. The people are great and their is a real team environment. People really want to help and do the best for the team and the customer. I've never seen another company close to this. Salesforce also follows a model that donates 1% of revenue, 1% of time and 1% of product to charity. As an employee, I get 5 days of Volunteer Time Off and charitable donation matches. It's also super easy for me as an employee to get that match and log VTO time. Salesforce is setting the bar in this space along with Patagonia. Salesforce is also trying to be sustainable and is a carbon-neutral cloud. . No other company can say that. Compensation aside this company is a 7 on a scale of 1-5.

Cons

That said the compensation is a quagmire of BS. First you can already expect an OTE significantly less than what is the norm in the industry. Worse still is the 40 acts of vaudeville to figure out if you will get paid, if you get paid and what amount they base it on. We are out there saying use Salesforce as your system of record and every month my Xactly has little similarity to my sales in Salesforce. Come on, guys. Let's not be hypocrites! Then when you think it can get no worse there is a virtual rubics cube of ways you lose ACV or see $ clawed back. You have to be an accountant to figure out if you can sell to an account and retire quota. It's ridiculous how many times, in a short time I have not gotten the full value of my sale due to some arbitrary attrition I was not even aware of as a co-prime. Do you want me to sell or do you want me to audit the accounts to see if I can retire quota with a sale?

1.0
May 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The product mix is good. Global leadership is bunch of great people to follow.

Cons

The India sales mgmt has a clear objective.Get your people in the company at high posts and get all the performing people out of the company. Recent exit of all the performing people is an example of what is happening. If you are hired from IBM,ORACLE,MS,SAP you are treated like a god and given special treatment in terms of higher compensation,lower targets,promotions etc without any due diligence. Many a times policies are overlooked to promote people who are dear to the mgmt. We talk about equal pay for women,however there is huge difference in how men of equal work experience for same job are being paid. Obviously hiring from our competitors is killing our Ohana culture and making the environment very toxic for anyone to grow.

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Salesforce Response
7y
Thank you for your review and I'm sorry to see you're no longer with the business. It's disappointing to see the points you have raised in the cons and I or an Employee Success Business Partner would have been available to discuss this with you in person. Now that you've gone, we'd appreciate if you could provide further details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us to improve.
3.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing friendships can be formed. The overwhelming first impression is just how warm and friendly people are. Lots of opportunity to learn new things. Education fund can be used very widely. Learn from the inside how this company creates the positive brand to the outside world. Benefits are truly amazing. £300 a month to spend on wellness is excellent.

Cons

The pace. They seriously need to consider how they expect employees to keep going at the crazy pace. Stress and burnout at this company is concerning. Politics! Keeping 10-15 people aligned on your plan every time is exhausting. Not have the autonomy to work in the way you know you can is frustrating and due to the pace, you really only ever offer around 70%. Yet, the pace is mystifying knowing that there are so many people to do every little element of a job. Sometimes you are left wondering what you role actually is. I think some people make a career out of attending in-house "events". Old habits die hard and there are still (young) male sales managers that have high egos and do not treat people well - but they hit their numbers so all is forgiven. Never see head of HR at any events - yet people are so important?

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Salesforce Response
7y
Thank you for your feedback – I am sorry to hear that you are no longer with us. We know that we are moving fast, which can be challenging at times. However, we are serious about creating a healthy workplace, prioritizing employee wellbeing, and enabling our employees to grow and thrive. We would love to learn more about your experience and appreciate it if you could reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Thank you!
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