Salesforce reviews

4.0

79% would recommend to a friend

(22,581 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent product and leaders in marketing the product and company. Very slick sales engine, from on boarding to ongoing support.

Cons

Way to many execs in territories and greedy obsession with growth now means only 20% of highly talented execs make their targets. Territories are simply too small and the constant pressure isn't helping.

2.0
Jul 5, 2016

Great brand, terrible leadership and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leader in the CRM space Brand name recognition - looks good on your resume Great benefits - ESPP, 401K, health/dental/vision

Cons

Very very political Cannibalistic culture - never have I experienced employees treating other employees with such disrespect - quick to back stab - self serving Expected to answer emails and work 24/7 People will email you, then if you don't respond in 2 hours call you, then come to your desk. Unfair distribution of work - lots of people seemingly only have 1 or 2 things to do which warrants them sending multiple emails asking if you got their first two emails after a few hours. Sandbagging budgets - budget owners will make up headcount needs and cook the books to hold onto money and use it for self serving purposes rather than the good of business

2.0
Nov 22, 2015

Microsoft invades infrastructure engineering

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location, competitive pay, great benefits, excellent culture of giving back through the salesforce foundation (1-1-1 culture).

Cons

There is corporate culture and there's departmental culture. The corporate culture at salesforce.com is still one of the best in the industry but the influx of Microsoft employees (particularly leadership positions) in Infrastructure Engineering under Randy Kern and Ed Harris have promoted an extremely top-down culture which is the antithesis of what Marc Benioff and Parker Harris stand for. This has resulted in a high-level of attrition which has left the infrastructure team limping along, unable to attract top talent and unable to make demonstrable progress towards a long-term roadmap.

Viewing 487 - 489 of 22,581 Reviews

Glassdoor has 26,144 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.