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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,603 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      23K reviews
      1.0
      May 16, 2025

      Good Ol' Days Are Gone

      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a great reputation in the market so it's not difficult to get appointments. It's always easier to sell a product that has a #1 marketshare.

      Cons

      This place is a nightmare. The sales culture is toxic. They don't care about what's actually good for customers, they only care about what's good for the company. Managing a global customer with a $35M+ annual contract, leadership REQUIRED me to go to the customer at month end and beg for $10,000 orders. How are you supposed to be taken seriously asking for peanuts like that? I could go on and on..... there are a million examples like this. As for management, I had 7 managers in a 2.5 year span of time....7!!!!!!! You can't develop a relationship or get any help when you barely know your boss. Management is full of micromanagers too. Why pay your employees so much money if you tell them everything they need to do? Go hire kids straight out of college if you want someone to "mold," don't hire experienced professionals then tell them how to do every facet of their job. Finally (for now), the High Performance Culture is just a smoke screen. It gives leadership a green light to monitor metrics you don't even realize you are being measured against. It allows them to fire anyone at the drop of a hat. I couldn't support any good, self-respecting professional sales rep to work for SF. They are truly the picture of corporate greed....they are the devil.

      avatar
      Salesforce Response
      1y
      Thank you for taking the time to share your experience. We're glad to hear you found value in our market reputation and the strength of our product — those are things we’re incredibly proud of. We’re genuinely sorry to hear that your experience with our sales culture and management structure didn’t meet expectations. We understand that frequent leadership changes and misalignment around priorities can be frustrating, especially for experienced professionals. Your feedback about micromanagement and the balance between internal reporting and customer focus is important, and we’ve shared it with our leadership and employee experience teams. We’re continuously working to create a culture that also supports autonomy, professional growth, and trust. While we may not always get it right, reviews like yours help us reflect and improve. We appreciate your candor and wish you all the best in your future roles.
      1.0
      Nov 12, 2024

      Bully’s & Micro Managers

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good bonuses and benefits on offer

      Cons

      Toxic management, in particular “ML” her track record in toxic delusional & bullying behaviour is second to none. A Truly horrible individual.

      1.0
      Jun 26, 2024

      This is a sales company not a tech company

      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is good

      Cons

      This company is 100% about sales and marketing. There is little desire or effort put towards building good tech. Everything is rushed, political, hacked together, oversold, and plagiarized from open-source or OpenAI. Also they pay very little in comparison to other tech companies. They would rather pay 10 crappy contractors $100K than pay a single competent developer $500K and that is why they will never be great.

      avatar
      Salesforce Response
      2y
      Thank you for taking the time to share your experience. We take your feedback seriously, especially regarding your comments about plagiarism. We strictly adhere to legal standards and uphold the highest ethical practices in all our operations, including the development and use of technology. If you ever have concerns, we ask that you please report them to our third-party provider at salesforce.ethicspoint.com for further investigation. As the AI landscape evolves, so do the needs of our customers, and we are continuously working to enhance our technology to provide high-quality solutions created by innovative minds like yours. As a current employee, we highly recommend that you have an open discussion with your manager around your concerns; however, if you do not feel comfortable doing so, you can also reach out to Employee Relations via Basecamp. We're sorry you're not enjoying your experience here, but we hope you'll give us the opportunity to help you turn it around!
      Viewing 553 - 555 of 22,603 Reviews
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