Salesforce reviews

4.0

79% would recommend to a friend

(22,603 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Mar 31, 2024

Great Company but Toxic Management

Recommend
CEO approval
Business Outlook

Pros

It’s a great company with great peers, benefits. People are self motivated tobe working collaboratively. Great teamwork!

Cons

Toxic & bad management - The culture has shifted so much from the day I join till the day I left. There is absolutely no Trust now! Sadly, Trust is the No.1 value at Salesforce. It’s a shame on the people managers they hired for the ASEAN office

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Salesforce Response
2y
Thank you for taking the time to share your review, and we're glad to hear that, overall, you find Salesforce to be a great company with collaborative, smart colleagues. That's what we strive for! That said, we're disappointed to hear about your experience with management. As you know, we take People Leadership very seriously here at Salesforce, and we provide many training resources for managers to be successful, empathetic leaders. We hate that this wasn't your experience, and would like to ask that you provide further information by contacting our third-party provider Ethicspoint at salesforce.ethicspoint.com. Doing so will help us directly address the concerns you have raised and make this a better workplace for all.
1.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

With over 15 years of experience in the industry, I had the privilege of working at Salesforce for several years, and certain aspects stood out, earning the company commendation. One remarkable feature was their dedication to diversity, equity, and inclusion, exemplified by their 1-1-1 model. This model not only sets a commendable standard but actively demonstrates the company's commitment to its values. Salesforce articulates these values and endeavors to live by them, creating a positive work environment.

Cons

However, the sentiment began to shift in 2021 as Salesforce, like many organizations, embraced a 'Woke' approach. The shift towards prioritizing hiring based on unique social values and biological differences, rather than merit, professional background, or skillset, had consequences. This change coincided with a pivot towards a 'high performance culture,' seemingly prioritizing the bottom line over employee well-being. In the CSG department, the consequences are particularly evident, with leadership decisions appearing inept and skewed. Unfortunately, deserving individuals have been overlooked in favor of those who merely check certain diversity boxes. The organization's struggle with trust is disconcerting, as leaders openly acknowledge their affiliation with specific groups, influencing their decisions. Speaking out in this environment is often met with accusations of hate or bigotry. Despite my deep love for Salesforce and over 15 years of industry experience, leaving the company was one of the most challenging decisions I've ever made. I remain apprehensive about the future success and growth of Salesforce when the executive team seems focused on the bottom line, while other leadership prioritizes personal attributes over professional qualifications. The path for growth seems limited unless one fits into a specific category.

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Salesforce Response
2y
Thank you for taking the time to share your thoughts and feedback - we really appreciate it. At Salesforce, we're deeply committed to Equality as one of our core values, and we’re dedicated to building a workforce that reflects the diverse communities we serve, where everyone feels welcomed and supported. We take your comments and suggestions to heart. Thank you again.
1.0
Nov 23, 2023

Biased Leadership preferring one race

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the product and company

Cons

Sales leadership and the majority of supporting functions are from one particular race with no accountibility, responsibility and/or ownership. There is lack and clarity on the business strategy for the regiom, but immense focus on short term gains

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Salesforce Response
2y
Thank you for sharing your experience. We do not tolerate discrimination in any form. What you've described is concerning to hear, and we would like to investigate this further. We ask that you immediately reach out to Employee Relations through the "Connect With Employee Relations" Concierge article, or if you prefer to remain anonymous, our third-party provider Ethicspoint at salesforce.ethicspoint.com to share more details and allow us to investigate the matter directly. We will also escalate your review to the leadership team for immediate attention. Thank you again for taking the time and sharing your feedback.
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