Salesforce reviews

4.0

79% would recommend to a friend

(22,602 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing what they claim. They have very poor work culture, low pay and lots of pressure and humiliation in the name of regular feedbacks, promotions etc. You will be under lots of pressure constantly.

Cons

Your manager will be giving you pressure by doing regular nit-picking instead of giving feedback in a proper way. Folks with higher designation are always preferred, and they can give any feedback of yours that they want. If you are stuck somewhere in work, then you cannot reach out to other teammates for guidance as they if you reach out to them they will give a negative feedback of yours. Manager doesn't discern between those feedbacks and strongly believes in them as they are given by senior folks. For the sake of promotion, you will be given lots of work in a very tight deadline and you will never be appreciated for what you have done.

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Salesforce Response
4y
Thank you for your feedback. We're disappointed to hear about your experience and what you have mentioned regarding the pressure you are receiving from your manager. As you know, there are many training resources for managers to be successful leaders and many ways that we encourage our employees to share their feedback in an open and transparent way. Should you prefer to provide further information anonymously, you can contact our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us directly address the concerns you have raised and make this a better workplace for all.
5.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

There are tons of great opportunities at SFDC if you seek them out and take advantage of them. The brand recognition is huge and working here will only help you in your career. -great benefits and perks (could be a bit better for such a large company) -great SF office location and in office perks. World-class for sure and lots of resources to set you up for success when working in office -quickly adapted to WFH once Covid hit and is now on a path to a flex working even after office restrictions lift. The "success from anywhere" model is not just something the company preaches for customers -dedication to giving back, volunteering and making the world a better place -commitment to the company values -lots of very hard working, smart, passionate people For a long while, I never thought I would work at a better place than SFDC and I think that opportunity could still be there if you're on the right team.

Cons

The company culture at Salesforce has changed a lot in the 4 years I was there. I felt like things really changed in late 2018/early 2019 when the company started to see quarter after quarter of success, plus the SF HQ tower opened. Within that change, what I felt was us moving towards being overly corporate and people constantly seeming stressed out. There started to become a very formal feeling wherein coming to work meant that people we afraid to say what they thought, decision making became harder because of so many silos within the company and politics abounded. The politics at SFDC were probably the most stressful thing for me. It was hard to feel valued when the company is constantly reorging in some area, having layoffs even after record breaking quarters and constantly pivoting. It takes a lot of dedication and energy to grind at Salesforce but it also started to become mind numbing when I realized that it would be very very hard to make it to the top & for it to be worth it. The promotions process here is also really murky. They've tried for years to create transparency but it just isn't. Many promotions, even a title change promotion, require you to interview for the role which feels tedious and like another hoop to jump through to prove yourself. Another major con for me was that when I changed internal roles, there was no pay increase. This meant that I didn't see a salary promotion of any kind for nearly 3 years. After some time, it starts to feel like you're just a cog in the machine. When I would try to approach financial compensation with my manager, she also would get very cagey. For a company that is raking in the dough, it sure doesn't feel like the wealth is being spread around. This is a great place to work if you are either 1) starting your career and can climb the corporate ladder & then jump off to somewhere else or 2) are coming in at a senior manager or director level.

1.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great Remote flexibility for the engineering side of the house Decent work-life balance (assuming you don't have a bad manager) Looks great on a resume

Cons

A career dead-end for an engineer - this is not a place to learn and grow your technical skills. Prepare to spend about 70% of your time dealing with corporate bureaucracy and maybe 30% doing real engineering work. Organization as a whole is extremely close-minded and not open to new ideas, contrary to the value of "innovation".

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Salesforce Response
4y
We appreciate your candid feedback and we appreciate your thoughtfulness in detailing ways that we can improve as an organization. It's our goal to set each new employee up for success through our various development programs, and I'm sorry that you feel that we missed the mark. I hope you'll share your feedback in the next employee survey so we can work on improving the experience for everyone. We're invested in your success and want to continue to grow with you.
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