Salesforce reviews

4.0

79% would recommend to a friend

(22,604 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jul 14, 2016

Not what I signed up for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They stock good iced tea in the kitchen.

Cons

Time off and compensation well below the industry standard. In fact, compensation is not commensurate with responsibilities or with peers in the same position with the same experience. It's all about personality. Suck up and be liked and you may just get paid fairly. No work/life balance. Even hourly employees who are not permitted to record more than 40 hours per week are expected to be on-call and responsive 24/7, on PTO, holidays, etc. Too much time talking about the culture and not enough time maintaining it and actually taking pulse of employee morale (spoiler alert: the culture is awful - not that execs would know that since they're not involved in day-to-day office experience. I'm sure everything seems great when you're making 7 figures.) No defined career path or visibility into other areas of the company - you're hired to do the job you applied for so don't expect anything else for the rest of your life apparently. if you want a promotion find another company to work for. VPs want to make everyone feel as though they are disposable and that their employment is on a day-to-day basis. Everyone on my team feels like we can be fired on the spot with no warning and for no good reason. I have managed to achieve my goals without the luxury of the resources that my colleagues are afforded yet I'm made to feel like a failure.

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Salesforce Response
9y
Thank you for this feedback. The culture you're describing is not at all what we are working to deliver for members of our Ohana. Please contact me directly if you are comfortable doing so. I would greatly appreciate the opportunity to have a candid, confidential discussion about your experience at Salesforce so that we can do better. Or, if you feel more comfortable, I encourage you to anonymously give more detail via our EthicsPoint reporting site located at http://www.salesforce.ethicspoint.com/. Cindy Robbins EVP, Global Employee Success
1.0
Jun 11, 2016

#nightmarejob

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, including time off and wellness perks. Free snacks in the office for non-remote employees.

Cons

I wouldn't tell even my worst enemy to go to work for Salesforce after the experience I have had. It's a huge company that cares very little for lower-level employees. Don't expect to transfer departments or move to a better job no matter how hard you work. You will be subject to the whims of upper management.. The company has also recently changed its volunteer time off policy to turn it into a weird sort of competition, so there's no longer a guarantee that you will receive a grant to donate to the charity of your choice if you complete your volunteer hours for the year. Everything about this company is horrible and the direction it is headed is wrong in so many ways.

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Salesforce Response
10y
Thank you for the feedback. Our management team works hard to try to keep employees informed and involved with decisions that impact them, but we know sometimes it isn't enough. We are consistent with our Quarterly All Hands Call and our leaders try to do in-person Employee Town Halls when they travel to our locations around the world. Our execs are also active on internal social network and available for you to reach out and talk to us at anytime. Please don't hesitate to reach out to me or any other exec if you feel your voice is not being heard. We understand the change to one of our employee charitable grants programs was difficult for some employees to understand, but felt the change was necessary given our rapid growth. We are pleased to continue to offer all of our employees 7 paid days off to volunteer and generous matching funds, and to reward our top volunteers with additional funds to make an impact at their charity of choice. Giving back has been core to who we are since Day 1. We know our foundation benefits are one of the reasons that people choose to work with us so we will continue to make giving back a priority. Cindy Robbins EVP, Global Employee Success
1.0
Mar 8, 2016

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Free snacks in the office.

Cons

No advancement for women. High stress. Bad management.

Viewing 595 - 597 of 22,604 Reviews

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