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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,602 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      23K reviews
      3.0
      Sep 28, 2014

      Morphing into Oracle - Not a good thing

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products. Great Customers. Great CEO and vision. Great comp and perks.

      Cons

      Work-Life balance is very difficult to achieve in Sales organization. Constantly changing management with lots of Oracle culture seeping into Salesforce and it's not good. I feel like I'm back at Oracle now - not fun. This was not the case when I joined Salesforce 3 years ago. Many Oracle managers have not embraced the Salesforce culture, and have increased demands on sales performance, micro-managing, excess administrivia. The workload has increased with staffing not keeping pace. Over-sized workload is contributing to employee burn-out and compromising performance. And it's getting worse. Nothing matters but $$$ to most managers hired from Oracle. Loved the company when I started but my opinion has soured over the last 1-2 years.

      1.0
      May 29, 2014

      Not what they say it is

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible technology. Great customer success stories, and an amazingly passionate CEO

      Cons

      As far as a sales job goes it is one of the worst I have ever experienced. The territories or account decks are not distributed evenly and there are only a handful of sales people succeeding despite the incredible numbers reported to Wall Street. Managers DO NOT coach; their only job is to manage your pipeline so you are left to out there on your own. As a result turn over is higher than anything I have ever seen

      1.0
      Dec 19, 2013

      Once a rockstar, now only deserves a single star

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented people, downtown SF location, CEO Marc is great in continuing to maintain a momentum as well as buzz in the market

      Cons

      A lot has gone wrong lately at Salesforce.com. I will list a few: * Acquisitions left and right are not very motivating for the employees as they are now just becoming integration agents rather than innovating anything that they can be proud of. * Don't believe the Gartner report or Forbes Most Innovative company award. Innovation is at it lowest point in the company ever. Most people in R&D are completely disassociated with the product they are building. Forget about innovation, they don't even understand the customer needs well enough. * Salesforce is now like a giant Sloth. Things that used to get done in a week now take over a year. Rapid hiring to improve the speed has helped in the past but hiring more people, especially in R&D isn't valuable anymore. * Most old-timers in R&D have left including both executives and engineers. New executives hired in R&D are kinda old-school Oracle/EMC guys who don't even know what Salesforce used to be. Culture has changed beyond repair. Result: No innovation, not much accountability, politics, bunch of process that no one needs but no one dares to change. * Ancient technologies, monolithic giant code base that no one really understands now. No unit testing, everything is tested through functional blackbox testing; you can change something that can result in something completely unrelated broken; Developer productivity is at the lowest that I have ever seen in my career. Think about it this way - You code for a day and fix test failures for next 5 days. Not rewarding at all. * Big initiatives always keep coming in a top-down way. More than half of them end up nowhere.

      Viewing 613 - 615 of 22,602 Reviews
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      Glassdoor has 26,169 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.