Salesforce reviews

4.1

79% would recommend to a friend

(22,493 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,493 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Mar 29, 2019

Culture Crash

Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay - golden handcuffs are strong if you are willing to make this company your life (they call it work-life integration!)

Cons

Having served at the company for over 10 years, I must say that in my last 2 years there, things seem to have taken a downward turn. I am sure attrition rates are at an all time high, even outside Sales. There are several very good middle managers, however the bad and untrained seem to be taking over, with several long time employees being pushed out once it is determined they either make too much money or don't "tow the line". This may be the result of becoming a large company, however what really stings is all the "good for the world" BS that marketing spews out, when in reality it is about the cash.

1.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Good culture and good software

Cons

Don't quit your job until everything is complete. They do things completely different than any other company that you can resign your other company and even start before everything is complete. I quit a good job and went through training at Salesforce and 30 days later they asked me about a bounced check from 22 years ago. I had a call with some random person and I honestly didn't know about this. They came back 2 days later and said my employment was ended as of that day. Turns out it was a check for $65 from 1997 when I lived in a different state but was paid and rectified. Not very Ohana like!!!!!!!!

1.0
Nov 21, 2017

DO NOT JOIN THIS COMPANY.

Recommend
CEO approval
Business Outlook

Pros

The top leaders truly have a vision and a plan. These are the angels that are on the pin head. Financial remuneration is as good or better than any other company if you attain your quotas. Most coworkers are helpful and cheerful. It is a joy to work from any from any of the beautiful offices. Internal tools such as Concierge and Trailheads are great. Growth is encouraged. Most new employees are given 60 days or so to ramp up.

Cons

First, It is very much the same old type of network. Don't be taken in by the facade of empowering women. It is just one step off Weinstein-like mentality (there is no harassment of that type but the mentality is "women, know your place".) What I specifically mean is this: men have a way of doing the Sales, R&D, IT, and programs like Ignite. Women have to scurry along and just make nice. You dare not speak up. Some small amount of benign questioning will be "allowed". If you really challenge the unproductive practices, a swarm of managers and their managers and their managers will put you on "employee success" plan. This goes on your HR records. Once it does, you cannot transfer, get promoted, get a letter to attend Business School or get a good reference to go to another company. A multitude of other good things you might have done and your hard work will go down the drain. It makes people suicidal. This culture does not understand that this job is food on our table. Second, many former Google, Facebook, Nvidia, Microsoft and 5 Agency employees are welcome if they just about have a pulse. Hence, high ranking executives will come one or two days to work; will not have full comprehension of client's current/future stages; treat all engineers as inferior; and publicly chide team members. Third, Veterans are hired in droves. Hiring is all they do. That is all. Then a handful of hyper-gamified, substance-less Trails are thrown at them along with a "mentor" program. Most new hires, especially veterans, struggle between not knowing how to navigate the million tools and the embarrassment of asking colleagues on how to do things. Fourth, Salesforce attracts prospective employees in with a seemingly high pay. But, a large part of that is commission or bonus. IT IS IMPOSSIBLE to attain quota or utilization. This is another way for managers to crack the .

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Salesforce Response
8y
Thank you for taking the time to leave this review. I want to assure you that we take all allegations of discrimination very seriously, and would welcome the opportunity to learn more, so we can directly address your concerns. If you are open to it, please reach out to me directly. Or, if you are more comfortable, please contact our third-party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to safely and anonymously provide more information about your experiences. Doing so will help us make the workplace better for you and for all of our employees.
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