Salesforce reviews

4.1

79% would recommend to a friend

(22,494 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,494 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Jul 5, 2017

Tough on Working Parents

Recommend
CEO approval
Business Outlook

Pros

Many things are great about Salesforce, in particular Marc's vision and passion for equality. Benefits are excellent.

Cons

The senior most managers at GM, EVP, SVP levels do not seem to align with the Ohana value which should include employee family obligations. I am part of a small group of women key or sole household earners who are also trying to be active parents. Several of us have been told that leaving early (to pick up my kids) is impacting our ability to be successful. While no one comes out and says "you cannot pick up your kids" you do get labeled and viewed as someone that does not work hard. This in despite of being on calls and on line at all hours (after kids are fed dinner and before they wake up). Working parents are part of creating a great culture - we should not be viewed as substandard for doing work and life.

1.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

I spent a number of years there and, in the earlier years 2012 - 2016 it was full of potential and promise. Opportunities to grow and try new things for people with 15+ years work experience. The social responsibility and commitment to Ohana culture seemed really enticing. But a bit of a sham and Salesforce taught me that work shouldn't be a "family" because the most dysfunctional social units are typically families.

Cons

As time progressed, it grew more and more ugly. The unintended consequences of growth saw people who were completely incapable of managing themselves leading large teams and even divisions (with the leaders who hired them scared to fire them and admit their failure of promoting them). People who were, frankly, not prepared for the role were given Manager, Sr. Manager, Director, Sr. Director, and VP roles. Towards the end of my time there I spent most days preparing slide decks (apparently VPs can't read anything but slides) and writing scripts for a Senior Vice President who would need to be coached on what to say at meetings to his superiors. Incompetence hires incompetence and quickly tries to root out anyone who questions that. The spirit of the company got lost at some point along the way and now it is more a holding tank for some of the most mediocre people who happen to have extremely high opinions of themselves. This company is often thought of as an innovative company, but it really runs like a government bureaucracy (I have experience in government) where everyone walks around talking and acting a little like the Stepford wives. But very little gets done. There are a few teams who have good leaders that run really well, but most don't. There is a remarkable amount of fear within the company when it comes to speaking up and trying to tackle hard truths. If you are good at your job and do good work, stay away from Salesforce.

1.0
Sep 4, 2018

Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and fun events.

Cons

Salesforce allows people to manage that have no previous management experience therefore do not know how to coach and help team members advance in their own careers. When an associate isn't a good fit for a role or team based on how biased they feel in a group of "bros" (manager included), there needs to be a better avenue for letting said associate explore other opportunities within the organization instead of immediately being fired without a good reason.

Viewing 88 - 90 of 22,494 Reviews

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