Salesforce reviews

4.1

79% would recommend to a friend

(22,507 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
May 21, 2019

Welcome to Oracle!

Recommend
CEO approval
Business Outlook

Pros

benefits, nice work spaces/offices, decent reputation in marketplace

Cons

the management stinks, lot's of 1-2 year managers that offer no value. It's all about metrics and pipeline generation, less that 20% will achieve their number, it's all about luck and nepotism. If you've made money in your career and want to continue making money, keep looking, most sales reps leave in >2 years. I hated working for Salesforce, too many ego's and you will spend way to much time on selling internally and appeasing others.

2.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice office facilities, not bad benefits Good CRM product, and well recognized brand Decent pay

Cons

The "best place to work for" and "ohana culture" may be true for other countries or departments, but a big lie in Singapore Sales Development team. The management team is unreasonbale and sometimes even rude. The worst part is the politics. Because of that, more team members spend most of their time making their managers and director happy so that they can steal other people's effort instead of working on their own without being penalized.

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Salesforce Response
7y
Thank you for your feedback. The behaviors you've described are contrary to our values. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
1.0
Jan 4, 2018

AE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Great pay if you get lucky and are chosen as the favorite and handed a territory that surpasses all the others. Other than that I can't think of any anymore

Cons

I don't even know where to begin. Salesforce's 'AMAZING' company culture has proven to be one of the world's greatest LIES. To managers who don't show any interest in motivating their employees and solely act in their own self interest all the time with such blatant transparency that it completely de motivates everyone. All the departments work at odds to one another and with zero accountability. Billing doesn't care about sales or the customers, international offices fight U.S offices for customers and vice versa and the customer is given the short end of the stick. Mainly there is such favoritism that goes on where employees are given territories that create so much of their own acv that it goes beyond any sort of fairness. Employees will make 10 times their colleagues that bust their butt and promoted over others that actually have proven to be more strategic, because they were playing a political game the whole time and given a money patch / accounts by management. Management then DOES NOT CARE about the affect this has on employee or team morale. They get it. They're salesforce. and if one person becomes a little too in need of emotional support or guidance, or goes through a slightly hard time with the constant unfairness - they just throw on a performance plan and push them out the door. The performance plans are not designed to help people succeed, they are designed to ensure that someone they don't like (regardless of performance) fails. I have watched people crush all their numbers when put on a performance plan - just to see the managers manipulate or create some subtext which show that the employee did in fact NOT hit their goals. It has been one of the most toxic, self serving, and back stabbing cultures I have ever been exposed to.

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