Salesforce reviews

4.1

79% would recommend to a friend

(22,507 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

A few very good and smart people. Benefits and pay are above average. Free snacks. Looks good on the resume.

Cons

You'll be worked to the point of exhaustion on a regular basis and down time to recuperate does not exist. One of the most arrogant work cultures I've ever experienced, people are much more concerned with being right, than in finding solutions together. I don't think I've ever worked at a more self centered, egotistical, backstabbing culture in my life.

1.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

You add Salesforce to your resume, which looks great to future employers.

Cons

You are truly just a number, and are very easily replaced. If you aren't a favorite of upper management (which is based solely on the number of hires you make a quarter, and nothing else whatsoever), you cannot succeed here. Salesforce claims to be the best company to work for, and from a birds eye view it is. But what they don't tell you about is the amount of politics, favoritism, back-stabbing, and lack of empathy from management and above.

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Salesforce Response
6y
Thank your for sharing your feedback. It is extremely important to us that we are creating a safe place to work for all. This means that if you ever experience or believe you have experienced discrimination, harassment, bullying, or any other conduct that violates Salesforce's policies, we ask that you report this immediately. What you've written is concerning to hear and as a first point of contact I would have asked that you reach out to your Employee Business Success Partner. Now that you've gone however, we'd like to ask that you provide further information to Ethicspoint at http://www.salesforce.ethicspoint.com so that we can further investigate.
1.0
Oct 6, 2017

The job that caused incredible self doubt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great reputation -Best practices

Cons

My experience at Salesforce is something that still haunts me to this day. It’s been a couple years, so it’s a little easier to talk about, but I try to put it behind me as much as I can. I may have been too naive in that I thought people genuinely try to treat others with common decency, but it forever changed my trust towards others in the work place. To this day, I still can’t piece together why I was treated the way I was, but I am able to look back and see how I was blackmailed, bullied, and harassed. I will give some background and the events that occurred that ultimately resulted in my departure from Salesforce on my own will. I had been referred by a friend for a role that I was extremely interested in and everything worked out ,which lead to an offer. I continuously brought a positive attitude and made a genuine effort to ramp up quickly and do as much as I could. By midyear, I had a great review resulting in a high bonus percentage and even continued on to earn a spot bonus for my efforts in the following months...then things started changing. I started noticing that one of the directors (whom I’ll refer to as Director#1 from here on) became very short and blunt. I had originally concluded that this was due to a recent move that resulted in a longer commute, but I don’t think that was the case. Shortly after, I found out that the very person who referred me was suddenly now on the same team that I was; odd, but again, I didn’t think anything malicious by this new change. A couple months later, out of nowhere, Director#1 tells me that I am not a good fit and that I am to look for another team or another job as soon as possible. I was instructed that if I did not do this, I was to be put on a PIP (performance improvemt plan) which would ultimately result in me being fired and that “the Bay Area is small, so I wouldn’t burn any bridges”. I literally thought this was a joke, but after I was then told to go home for the day to think about it, I became incredibly confused. What did I do wrong? What did I not do? After this, the environment was so toxic that it made it hard for me to wake up every morning to come to work having experienced what I experienced having to see this person every day. Then, one morning, I am pulled into a meeting with my manager who informs me that I had misused company funds and I was highly advised to resign immediately. Luckily, I had saved an email with my managers approval, which basically negated the claim that I misused company funds. I could not believe this was pulled on me; I became visibly upset but also felt incredibly betrayed. By the grace of God, I was able to receive an offer shortly after from a job I had been interviewing for and left. Before my last day, however, I was able to speak with others around the office and was surprised to hear that this treatment wasn’t something new; it was apparently actions that weren’t out of the norm when talking about Director#1. What a terrible experience that I wish upon nobody.

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Salesforce Response
8y
Thank you for your feedback. The behaviors you've described are inconsistent with our values and will not be tolerated. We would greatly appreciate you providing more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ so we can work to directly address your concerns.
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