Salesforce reviews

4.1

79% would recommend to a friend

(22,509 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Money was ok, everything else was a nightmare.

Cons

All the positive Glassdoor reviews for Salesforce are the same. That's because they make new employees lie and fill out five star reviews saying they've been there a year during new employee orientation. Ohana is just propaganda. This company is incredibly irresponsible with their customers and you will feel bad every day working here. Read the one star reviews and ignore the identical fake five star reviews.

2.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, looks great on the resume

Cons

Poor management with no sense of leadership, have to manage up and be highly political which is tough due to the lack of trust and accountability. Most managers don't have an interest in developing, coaching or helping their team. They are paid on the performance of a territories growth and not individual success so as long as they are hitting YOY targets, which means they aren't concerned about individual success. Success is heavily dependent on the territory and winning the "Salesforce lottery." Culture in NYC is very much haves and have-nots, where people seem friendly but are very exclusive with only your "brand" being the leverage you have for success-- even if you are performing well or the hardest working. If you are looking to move verticals etc.. you can easily be blocked by your manager if they want to keep you for their self-interests. The management has created a self-serving environment where people don't really care or want you to have a fulfilling career. You will be shunned and humiliated in front of others if you speak up. It is not encouraged to give honest feedback.

1.0
Oct 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Looks great on a resume. Really good benefits. Beautiful offices. Free lattes. Nice compensation packages.

Cons

Horrible politics. There is a culture of abuse at every level. The only people who get promoted don't think for themselves and are 'yes men and women.' Expenses are ridiculously controlled. People commonly steal credit for other people's work with no repercussions. There is no movement between departments and job roles. The company hoards talent and underutilizes them. They have promoted all the wrong people into management positions.

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Salesforce Response
7y
Thank you for taking the time to leave us this feedback. Some of the behaviors you've described around management, promotions and recognition in your review are not aligned with our core values and are unacceptable. Even though you've left the company, could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make Salesforce a better workplace for everyone.
Viewing 148 - 150 of 22,509 Reviews

Glassdoor has 26,062 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.