Salesforce reviews

4.1

79% would recommend to a friend

(22,509 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Great reputation, good benefits, and top management values. High energy environment.

Cons

"Ohana" is a myth when it comes to management: My manager wasn't there to mentor, or support me. I questioned the rationale of a SVP's sales strategy and requests of me though I performed them nonetheless. In the end, I was proven correct. The client refused to entertain the SVP's strategy and ultimately the SVP was reassigned. And despite the overwhelming backing of a nearly all of the stakeholders I supported, management sided with the SVP. Toxic sales culture and unrealistic quotas and little possibility of attainment: My quota went up over 350% in year 2 with fewer products to sell, less delivery capability, and virtually the same group of clients. Only 1 member of the team exceeded quota. Despite more than doubling my performance YoY, being one of the highest producers on my team and in the top for my region, that wasn't good enough. Client travel was eliminated due to expense constraints, yet we were expected to build the pipeline and identify new sales opportunities as if we are selling simple commodity products. No work-life balance, it is a fallacy: I was berated and backstabbed for being on PTO, even though I spent hours each vacation day trying to stay on top of things. It wasn't enough. Evenings and weekends are spent on administrative tasks, which need to get done, but are over-scrutinized. Perfection is the only acceptable performance when it comes to administrative tasks. Mentoring/Performance reviews: Beware the "whisper" network. Lots of backstabbing, but few will go on the record and provide constructive feedback. I had lots of positive reviews and no negative reviews in the "Feedback" system. Numerous @mentions which praised the performance of me and my colleagues. Instead, management used undocumented feedback and hearsay to rate performance.

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Salesforce Response
8y
Thank you for taking the time to provide this thorough feedback. Creating a great culture is a journey and not always a perfect one. On the whole, we are proud of the work environment and employee experience we deliver. The culture you're describing is not at all what we want to see at Salesforce. If you're comfortable, please contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us directly address the concerns you raise and make the work environment better for everyone.
1.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, benefits are good, work/life balance is OK (not great),market leading product will continue to sell and stock price will increase despite tremendous dysfunction

Cons

Lying and talking out both sides of their mouths constantly, all kinds of politics, backbiting/backstabbing, meaningless busywork, have to be a public SJW and kiss lots of @$$ to get anywhere vs. do the job well. Diversity and inclusion are buzzwords, this is a company run by a bunch of greedy white men.

1.0
Aug 26, 2020

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good technologies

Cons

Cult-like culture; poor management - groups like platform led by fear and intimidation; decisions not data driven; inflation of titles causes lots of people in leadership that are not equipped to do their roles; there’s a huge backstabbing and political culture. They say customers and employees are priorities but there is no evidence to support any of this - in fact it is quite the opposite. Leadership is so out of touch with people and customers and the world that they constantly disappoint.

Viewing 151 - 153 of 22,509 Reviews

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