Salesforce reviews

4.1

79% would recommend to a friend

(22,509 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Mar 8, 2020

Think Again

Recommend
CEO approval
Business Outlook

Pros

The company provides a few good perks such as insurance benefits, unlimited vacation, etc.

Cons

The company is a marketing machine with slight of hand and bait and switch mentality. The Ohana is evangelized internally and externally - but internally it is completely dysfunctional.

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Salesforce Response
6y
Thank you for your review. We'd like to hear more about the experiences you've listed in your Cons section so would like to ask that you provide further information so that we are able to follow up. You can do so anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/.
1.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

- Team (the peers on my team were awesome but all management was awful) - Compensation (you end up paying for it in the long run) - Benefits (comparable to other large companies) - ESPP was nice - Snacks (yay?) - 'Swag' (if you enjoy being a walking advertisement)

Cons

- Work life balance is terrible - They took the alcohol away because they hire alcoholics - Everything is a snowflake and not scalable (they will eventually figure this out and it will hurt when it matters) - Incompetent management (mid and senior level - how are these people getting hired/promoted?) - Too much management so nothing actually gets done - CAB/change management is incompetent - Dev does not seem to know how to make their products stable or supportable - Infrastructure does not seem to know how to make their environments stable - Meetings (let's have a meeting about a meeting and we will schedule a meeting to discuss the meeting) - Internal Salesforce recruiting/hiring is worthless - Indy Tower move provides no benefit to employees and worsens work life balance - Commute worse now since the move to the ivory tower - Pay for your own parking (penalized for not living in the city) - No real room for growth within Marketing Cloud for SREs - Worst career decision I have made from a skill set perspective (no marketable skill set growth outside of the company) - Company liberal agenda constantly shoved down your throat - Employees placed into a silo - Mandatory holiday work for Marketing Cloud so other companies can send more spam to people who do not want it - SRE team mandatory weekly on call rotation recently went from 4 weeks/year to 15 weeks/year (yes, seriously, and that is the main reason I quit Salesforce for a real #dreamjob elsewhere) - The company itself provides no real benefit to society so they allow employees to volunteer to feel fulfilled on the inside but really it is thinly veiled attempt at marketing and promotion of the company - Stressful workplace - Job titles are made up - Open office concept is detrimental to productivity and health in general - Cult feeling with all the internal lingo - Ridiculous amount of money spent on unnecessary things but then they take away the small amount of money they contributed to parking costs which is a necessity - Giant corporation now... culture cannot keep up with acquisitions. News flash: people are different in different parts of the country and the rest of the world. Company needs to just admit they are the same as other giant corporations. - No longer feels like a innovative/entrepreneurial/start-up company (Now we just buy those kinds of companies, even if it doesn't make sense. I'm looking at you Quip.) - The company has never told a customer no, even when they needed to do so and the company is feeling it - Company seems to reward bad client behavior instead of correcting it - I am tired of typing but there are definitely more cons than pros

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Salesforce Response
6y
We appreciate you sharing your thoughts with us. Several of the behaviors you described go directly against the type of culture we want to see at Salesforce. We're actively listening and want to hear directly from you. It would be helpful for us to hear more about your experience so that we can better address what you have written. Even though you've left, can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details?
1.0
Jul 28, 2019

Dysfunctional Ohana

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a hard time finding any

Cons

Very difficult environment to work in. Upper Management is terrible. Bullying type if environment

Viewing 154 - 156 of 22,509 Reviews

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