Salesforce reviews

4.1

79% would recommend to a friend

(22,509 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The snacks are pretty good and they don't care if you just grocery shop. Literally, people putting like ten things in their backpack at the end of the day.

Cons

Marc Benioff is a joke. He's smart in some areas but completely oblivous to what is actually equal. Trust is NOT a core value, but they sure like to talk about it a lot. Salesforce core values are a joke. There is NO equality here. It's all about favoritism and who you know. They love to go around the room and say "how are you feeling today?"....<---no one cares. My manager talks about my colleagues all of the time in our 1:1 meetings. I honestly don't even know how she's a manager. She loves to brag about herself and how she got here, and most people have more years of experience than her. I hate it here. Everyone hates it. I can't wait to just see all of their best employees leave at the same time.

1.0
Oct 4, 2023

The best salesperson in SF is your recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about consultative selling and SaaS. It's not negative to have on your CV. Work life balance seems okay.

Cons

Poor leadership incl. lies about future possibilities. Limited to no promotion opportunities. (Plus be aware that they can keep you in a role for 3 months after you promote and that you can only promote quarterly, meaning they will potentially extend your role with 6 months). They won't pay for your phone and/ or bill (your job is literally to call prospects all day) You don't experience that trust is their #1 core value when on the floor. In fact transparency is expected from you but not reciprocated. Salary is at best on par with similar companies, not leading. A part of their strategy is to hire overqualified people with the promise of future opportunities without intending to fulfill that for everyone i.e., everyone was told the same. No lunch opportunities (Ireland in Dublin), this means you have to buy your own food at high cost and spend a lot of time retrieving it (or prepare home cooked meals). No carrot, all stick. Don't expect events even on team basis. There are no money for that anymore. However, there is still a high level of scrutiny on your daily activities and a high level of micro management. I.e., to downsides. The managers are not experienced and lack skills for motivation. They seem more like they are there for forecasting and hiring purposes when people leave. No apparent culture probably due to too quick growth.

1.0
Jul 16, 2021

It's all about the CULT-ure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Looks good on your resume. 2. Good benefits.

Cons

1.You'll need those benefits to seek treatment for issues that result from prolonged exposure to Salesforce's toxic environment. 2. Promotions are based on favoritism rather than competence, responsibilities, and merit. Image is the ONLY thing. They rely on something they call Salesforce style (or something) which is really just a way to allow unscrupulous managers to manufacture unmeasureable reasons to deny you a promotion. 3. There are several levels of managers who add little to no value but cause a lot of pain. They literally spend all their time going to meeting and running orders down the chain. They couldn't do any of the ACTUAL work if you dared them to. Then they have lots of free time for politicking and deceit. 4. DEI "efforts" are nothing more than marketing. They want to see themselves as good people without doing the actual work. The truth is that discrimination is rampant and they do nothing about it. Nothing other than increase DEI-related marketing while they gaslight black and brown employees. 5. Pay is significantly lower than you'd find at other companies in the industry. 6. They will consume your entire life and all of your energy if you allow it through overworking, forced volunteering, forced "fun", and all that family talk (all the better to manipulate you). 7. "Employee Success", "Ethics Point", and the "Warmline" are all HR. Their role is to protect the company from liability. They don't actually care about employees. 8. They periodically send a link, via company email, to come to Glassdoor and provide a review. What person who needs/wants their job would follow an email link from their employer and give anything less than 5 stars?

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Salesforce Response
4y
The behavior you described is concerning. We strive to create a culture built on trust, and it is imperative for us to address the issues you mentioned in your Cons section. We'd like to investigate further. Please consider reaching out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details.
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