Salesforce reviews

- Horrible work-life balance, managers sending emails at night and even whatsapping you after working hours. Expected to work much more than in your contract. Almost impossible to go on vacation without feeling immense stress! - Customer are no longer king at this company... Its all about short-term success and receiving payments and thats where its left. Had to deal with tons of customers that were pissed off and disappointed with service. Only the big enterprises seem to be treated well. - Promotions seem to be purely based on politics. I have also heard from certain team members that managers suggest employees to loose weight in order to be more successful. - There is a massive fraternity like culture in the Dublin office. Friends promote each other, and managers are known to gossip about their teams - Office location in Dublin is dark, small, and they offer almost no snacks anymore

The media has an image that Salesforce is the number 1 place to work. This is not the case for sales. Many of the sales reps are unhappy with many things but stay because of how well the company performs/innovates. Base salaries are extremely low. There are very few people that are hitting their annual numbers and the overall compensation plus base is just not there. So much of it is based on territory but leaders will say to their graves that all territories are even. We would have much more appreciated it being called out vs. lying to our faces that they are all spread equally. Overall there is a lot of negativity here and much of this stems from the unhappy customers. Salesforce customers, especially in the SMB space don’t have the money to spend to implement Salesforce so their orgs are bad and adoption is extremely low. Account executives are responsible for selling - but also dealing with all unhappy customers, cancellations, technical support questions, etc. It doesn’t help that the renewals and billing teams are both outsourced to foreign counties and are extremely hard to work with (both internally and externally). You might close a huge deal but you’ll then have to deal with the repercussions of all the above.