Salesforce reviews

4.0

79% would recommend to a friend

(22,512 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Mar 21, 2020

The grass is much greener...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus payouts Met some good people

Cons

CSG leadership is very political. I had a VP who was not transparent on promotions and had his favorites. Lacked vision within my org and true understanding of how to develop a true service. I felt very lonely, disconnected and lost trust due to the politics. I always thought I had the golden handcuffs at Salesforce. Not true! Ultimately, I was recruited away and it was a blessing in disguise. I am happier, found my smile again and propelling in my career. My new employer values me and my contributions. In addition, but subsequent, pay much higher, RSU refresh.

1.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great solutions - Good career paths for those who make the numbers in this ever tightening environment - Great benefits and a decent salary package - Attracts good talent and you get to work with cool people

Cons

- Poor work-life balance, it’s all about work. Late night messages and sometimes those bringing call for action for next morning.. And this is getting worse as all management layers feel the need to “contribute”.. - Customer success has changed to customer second; this is confirmed as common view in recent employee survey. It’s all about running the revenue up, on cost of some customers being outright screwed over under time pressure from us. It’s terrible to see this change, having been following this great company for many years. - You get promoted by making your numbers. You can be as disrespectful to Salesforce values as you wish to be, as far as the numbers are on the board. This is not a nice environment to work in. This is a shark tank.. - We are taught to be hustlers. We make stories of how great the prices are in certain month and how my manager has a budget for the extra discounts He would like to spend with you as a special customer. Big news: the discounts are always available for those willing to actually buy and there are no budgets for “special discounts”.. The only big diversion from this is January, when it truly is a buyers market. - It is high pressure, always. - Office is too full, and no home office allowed. - Ohana, trust, customer success - these are just words in Sales slides.

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Salesforce Response
6y
Thank you for leaving your review. What you've described goes against many of our values. I hope we can turn things around and improve your experience here. I'd like to encourage you to speak with your Employee Success Business Partner about what you've written about here. You can also reach out anonymously to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ to provide additional details. Thank you!
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