Salesforce reviews

Salesforce is surprisingly political, especially when you consider how the brand is fun and there's a genuine "do good" ethos of philanthropy at the company. Salesforce attracts high performers, which is great in many ways but also leads to a very "type A" aggressive, win-at-all-cost environment. Add on top of that the fact that Marc likes to make multiple bets and encourage internal competition (it's why there are two customer service products that sometimes directly compete, two salesforce automation products, etc.). So you end up with a workplace culture that, while exceedingly positive and gracious on the surface, is actually quite cut-throat and reliant on personal connections over merit. I saw multiple examples of mid-level managers making decisions based on what would most impress the boss over what was best for the company, let alone the customer. There's an obsession with BSOs (Big Shiny Objects) that cost a fortune and have little impact on the business but can be touted internally in presentations to leadership.

After three years here I had wanted to transfer to another department. I applied, and before it hit the hiring manager's mailbox, it hit my manager's mailbox first. How does that make any sense? The form I filled out said I would not have to contact my manager unless I was seriously being considered for the position. After my manager found out, he did whatever he could to make my job difficult and I eventually left on my own terms. Salaries are OK if you can get your manager to vouch for you. Many times folks are lowballed and get stuck at lower salaries for their level and they don't even know it. Happened to me and it happened to a few people I knew. It can be easy to negotiate upwards in these cases as long as you can show strong performance and navigate the company politically. As long as your directors are your best friends you will make great money. Promotions on the other hand are another beast. Some people I knew got promoted for no reason (other than being an SVP's best friend). As a high performer, it makes it very difficult because you work hard only to have other people get promoted because they can talk better than you, or go to more happy hours than you.