Salesforce reviews

4.1

79% would recommend to a friend

(22,511 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Free Food, Pick & Drop, Health Insurance, Gym

Cons

No work life balance in Customer Support Group (CSG). You have to work like slaves or bonded laborers fully loaded with work and dealing with global customer cases everyday.

avatar
Salesforce Response
6y
Thank you for taking the time to leave your review. What you've described is concerning to me as it does not align with our values. We take what you've written very seriously and I'd like for you to reach out to me immediately so that we can discuss this confidentially. Should you prefer, you can also reach out to a local Employee Success Business Partner. If you do wish to remain anonymous however, you can reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to help us better address what you've written.
1.0
Apr 28, 2019

Boiler room mentality

Recommend
CEO approval
Business Outlook

Pros

Good benefits and greate place to work if your not in Small Business Sales.

Cons

Micro managment, Boiler room mentality, Pipe generation is what they care about. Too many people calling on the same account. Your litterly fighting over the same customers. Can't work from home. No training offered, you have to train your self on everything. Onboarding is non excisting. High turnover in Small Business Sales. Customers are totally feedup with so many AE's calling on the same account. Salesforce does not believe in their own Ohana in smallbiz. There is no trust and managment don't care about anything but Pipe generation and sales.

avatar
Salesforce Response
7y
Thank you for your feedback. The behaviors you've described are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
1.0
Jun 1, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Products and Market Leader and strong client support.

Cons

All of the discussion about Equality is all marketing. There are so many situations where there is discrimination and now because of all of the news, placing people in places causing now other discrimination.

avatar
Salesforce Response
8y
Thanks for your thoughtful review. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. This is something we genuinely care about and are always looking for ways to improve. While I recognize that you no longer work at Salesforce, if you experienced behaviors that were not aligned to our culture and values, we greatly value the opportunity to learn more. If you're open to it, please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Thank you.
Viewing 190 - 192 of 22,511 Reviews

Glassdoor has 26,064 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.