Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The barista is a total sweetheart. Their offices are nice too... but putting lipstick on a pig doesn't make it pretty.

Cons

For being a tech company, this place could not keep anyone in IT for longer than 2 years, it seemed. Salesforce has a ridiculous hierarchy that is rather militant in the way it handles internal communications ("My door is always open; however, you better not come to me before person a, b, c, and d"). There is 0 transparency although they preach this in every pointless meeting they make you sit through. This company caters heavily to the Sales side of business, and no where else. If you are IT in any sense of that side of business, then you can expect to be held to your best performing day for your entire career no matter how much of an outlier that day was, if you prove to be competent with what you do you can expect to be overloaded with work enough for those who are not, and then held to their expectations on top of your own. Oh, and those people will get promoted before you, because you are too "valuable" to move from your spot. And you can never expect to hear what you do right; every 1:1 you have with management is everything that you could possibly be doing better, always. No thanks, no 'atta-boys, nothing. You think you have co-workers in other departments? The people you assist are your companies User's that you support? Maybe these co-workers/users are your future friends/buddies? No. You have customers. And you treat them as such at all times. Your co-workers for the first few months of being hired are pretty great typically, until the vibe of this company is finally realized; which leads them into the cutthroat, every (wo)man for his/herself environment that management breeds. As a cherry on the top; Salesforce has this underlying community called femmeforce. Now this could be innocent, and it could potentially do a lot of great things; however this is not what it is being used for and many of the current management are women who are extremely active in this community for the wrong reasons. In our office 90% of the people who are leaving/being bullied out are male, and 70-80% of the new hires are women. The obvious preferential treatment, and the lack of others who care enough to do anything about it is ulimately why I left this company. I performed in the top 5 of a 40+ member team consistently across all stats; closures, professionalism, "customer" satisfaction, SLA; however, I was still offered an ultimatum: a severance package that is really hard to look away from, or the promise of an official write up that would not go the way I wanted, just because I was male working under a radical feminist. That is not a joke, and not an exaggeration.

1.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Large Brand Established Product Strong Benefits Pretty Office

Cons

$1200 a year for parking Boys Club Likely No Promo Track Churn and Burn Sales Org

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Salesforce Response
2y
Hi there — Thank you for sharing your feedback so transparently. What you’ve described is very concerning, and absolutely counter to our culture and our core value of equality. If you’re comfortable doing so, we encourage you to share your feedback anonymously through our third party provider Ethicspoint at salesforce.ethicspoint.com so we can investigate these flags further and take appropriate action. (You do not need to be a current employee to log a case.) Thank you— providing feedback is not easy, and we appreciate you helping us becoming a better workplace for all.
1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Company Benefits. If the team you work for does not work out, there is an OOM policy for you to leave the team and join another one.

Cons

Middle management are in capable of leading the team. All they care about about is manage upward. My colleague was promoted to my manager and I found out that he listed down my work in his achievement list. What a joke. Besides that, he was trying to get a replacement for my pier and every candidate he shortlisted were Indian. Both external and internal OOM candidates. Downright racist.

Viewing 217 - 219 of 22,513 Reviews

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