Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
avatar

Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Apr 16, 2019

NO balance or respect

Recommend
CEO approval
Business Outlook

Pros

Great resume builder Company events are great and constant Change as expected with a tech company but on insight into changes that vastly hurt your pay and promotional path You "CAN" make decent money in Q4

Cons

No work life balance Capped on hours you can log Constantly told you can't travel during business hours but also cannot log those hours traveling (illegal?) Management will mock you for giving feedback even if they say it's "anonymous" No negotiation power Highly underpaid when comparing to the competition Entire sales team is under quota over 50% of the months

avatar
Salesforce Response
7y
The issues you described are concerning and completely counter to the company culture we want to create. We know our employees trust us with their careers, and we want to do everything in our power to make sure you have a positive experience at Salesforce. Could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you in advance for your help in making the workplace better for everyone.
2.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The Salesforce name in it self is a big Pro. We being the most innovative company and how we care for the customers is very alluring. Heard great things about the culture before I joined. Our values and 1-1-1 philanthropy model gives a sense of what is priority for the firm - People. Great work-life balance if you are in the right teams. But not when you are 12.5 hrs ahead and working under managers from India. Also, open V2mom(Year goals) at the entire org level gives purpose for your career development plans.

Cons

There has been no attention paid to the mid level management that was hired. Especially in the IT Project team. People leave managers, not companies. I feel I work under a manager who is straight out of the Dilbert comic strip. Numerous attempts have been made to fix my working relationship with this manager, with no results. I strongly believe that there is severe incompetence for the role and position that this manager was hired for. Gaslighting, micromanagement, plagiarising ideas, absolute disregard for an employee’s personal time. Add to this the constant reminder of the said person’s insecurities being thrown around in the garb of constantly mentioning their decade-odd years of work experience. These are just some, among the many, problematic aspects that have caused demotivation. However. I would also like to clarify that the person in question is not bad or immoral. They only happen to be a bad fit in a managerial position. This company might be ranked as the best place to work at, but from an employee’s point of view, our life revolves around the people we work with/under, daily. It is unfortunate that it has as not fared well for me. It is quite drudgeoning to constantly hear the phrases “what!!!!!”, “that is not how it works” or “i don’t understand” up until today.

avatar
Salesforce Response
7y
Thank you for taking the time to leave your review. We're sorry to see you're no longer with the business. You've listed some great points in your pros section and our 1-1-1 model is certainly something we should be proud of. I'd like to address what you've written in your cons section as it's certainly not what we want to see here at Salesforce. Although you've left, we'd appreciate it if you could provide further details for us to look into the matter. We ask that you please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us to address the matter directly.
3.0
Sep 2, 2018

Depends on your department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce, as a whole, is by far the best company I could wish to work for. It was my dream company to work for, mainly because of the culture. Beyond the in-house perks, there’s the 56 hours a year we are given to volunteer and give back in pretty much anyway you see fit. The benefits are superior to any company I’ve worked for. The buildings are a pleasure to work in each day. They focus on wellness and striking a good work-life balance. And in all earnesty, want to, and do give back to our communities.

Cons

Unfortunately, all of the above is not available across the board. My manager has, short of explicitly saying it, told us we can only volunteer 15 hours a year, to create only one career development goal, “he doesn’t care what it is”, rolls his eyes at the thought of us taking advantage of the company’s championed cause of meditation, told us we aren’t allowed to take ANY time off for a six month period every single year. And to top it off, he’s the biggest micromanager I have ever worked for in my career. You better be the first one there, and last to leave, finishing work at home doesn’t “count”. And not once, has he ever complimented or commended any of us. Doctor appointment? Have a family commitment during the week? Better not make a habit of it. God forbid you have something going on that requires frequent doctor visits. If we want to grow our skill sets via Trailhead, better do it after hours or on the weekend. Mind you, I talk to other people in the company and they are appalled that this is happening. My ratings are based on my specific experience, and do not represent the typical Salesforce experience. I thought it was just him, and some of it certainly is, but the whole department is toxic. There’s turnover left and right, every couple of weeks it seems another coworker chooses to leave the company. And if the VP cared, they would do something. It’s blatant. I have thought of raising the issue to HR but it’s obvious these people have been here a long time, and make someone above them happy, so it’s pointless.

avatar
Salesforce Response
7y
Thank you for your detailed feedback. The management behaviors you've described in your review are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
Viewing 220 - 222 of 22,513 Reviews

Glassdoor has 26,066 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.