Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay, vacation, benefits, facilities (referring to HQ), large org with many possible paths for an individual's career trajectory. A focus on volunteering and giving back that very few other large organization's make a reality.

Cons

It's still a tech company in the Bay Area, and though there are many initiatives to promote diversity in place, it can still feel very white, male dominated and leave employees who belong to a minority fending for themselves when it comes to social interactions and handling a constant stream of micro aggressions. Favoritism and cliques are just another part of day-to-day life here and it makes it hard to not be concerned about how these factors may impact your hard work as well as your ability to be fairly promoted. Also the fact that the entire branding of the company has basically appropriated Hawaiian culture is beyond problematic. The actual look of this is slowly going away as each office is getting remodeled to look more like the new tower, but let's be careful about how we enable entitled, white individuals to take on a term like "Ohana" and throw it around as mere corporate culture fodder.

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Salesforce Response
8y
Thanks for your thoughtful review. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. If you feel like you've experienced or seen anything that is contrary to our values, I would ask you to please contact our third-party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide more information about your experience. Additional details will help us directly and appropriately address your concerns to make the workplace better for everyone.
1.0
Apr 26, 2017
Recommend
CEO approval
Business Outlook

Pros

- Work life balance. - The value of Trust and Security. - Volunteering, 1:1:1 model - Agile - Free Food - Lucky for you if you are part of R&D/Engineering team *not* Infrastructure org

Cons

- Ex-Microsoft employee factory in infrastructure org. - No innovation or automation opportunities provided across multiple teams especially in infrastructure delivery. - Silo teams/individuals working for their own growth and stock renewals. - Lack of transparency from Ex-MSFT Management. - Cross-cloud collaboration is worst. - People outside HQ (San Francisco/US) are left to their own fate. - No encouragement from local managers on career growth. - No encouragement from local leadership to participate in OOM. (Opportunities in different teams) - People working in infrastructure org are treated as third class citizens.

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Salesforce Response
9y
Thank you for your feedback. I've shared your review with ES leadership in India and with our Tech & Product leaders in India and at HQ. Your review raises concerns I believe we need to work with our managers and employees to solve. If you would like to provide additional details to help us more directly address your concerns, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. We take this feedback seriously and it helps us improve. Cindy Robbins EVP, Global Employee Success
1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

- Free snacks - Senior management exposure

Cons

- Was sold to me as a "strategy job" but don't be fooled this is 80% sales ops - The hours, you work like you're in a start-up without any of the equity - Pay is low for this type of role, even in comparison to most start-ups - The team is very short staffed and cannot handle the workload it's constantly given - The systems used are terrible, slow and outdated. Performance issues with the analytics tools can easily add 2-3 hours to your day. - I really can't stress enough how bad the hours are

Viewing 238 - 240 of 22,513 Reviews

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