Salesforce reviews

4.0

79% would recommend to a friend

(22,519 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Incredible employee benefits, including: - Amazing healthcare plans - VTO (Volunteer time off to work for non-profit organizations) - Tons of company sponsored events that are free to employees (popular movie tickets, grand openings, etc) - Great location (for Indianapolis) - More than competitive pay... highest paying in the area - Flexible working hours - Generous PTO policy (tons of positions have unlimited) - Exposure to tons of different clients/businesses in all kinds of different areas

Cons

If you're a Software Engineer looking to learn new technologies, create innovative technical solutions, or grow your career, I cannot stress to you enough to RUN AWAY from any opportunities at Salesforce Indy. The company culture would have you believe that Security/Trust trumps everything. Development machines are tightly locked down, and access to new technologies requires a multi-level approval process that can take months. While Security teams claim to "partner" with engineering teams, they impose security restrictions without any input from engineering and require layers of "evidence" as to why a restriction should be lifted (we're talking simple things like installing Docker). I was once told that "Powershell is banned, access to it is completely forbidden". Furthermore, the company claims to be Agile and is anything but. This is typical for large companies with internal software teams, but frankly I expected more from a company like Salesforce. User stores and bugs are tied back to epics that are "committed" to specific releases. They require stories that tie back outlining the project from start to finish, and individual stories are broken down further into "tasks" that really just lead to a tedious "check the box" workflow for most projects. If for some reason the project doesn't make it in the committed epic, prepare to be asked by multiple layers of management as to why it was dropped/delayed. If you're a developer looking for a 9-5 gig with the best benefits in town and an easy-going atmosphere, this might be for you. If you're a developer that wants to work with newer technologies and create truly innovative solutions to existing problems, look elsewhere. This job will not help you develop a better skillset, it will not help you work with newer tech, and it certainly won't allow you to come anywhere close to creating innovative solutions.

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Salesforce Response
8y
Thank you for the feedback. Trust is our number one value because without Trust and Security of our customers' data nothing else is possible. That said, Innovation is also core value for us. If you think of ways for the company or your team to improve on innovation, we'd welcome your ideas. Please don't hesitate to leave feedback for me or other leaders in the Feedback App, or in the twice-yearly employee engagement survey. Working together, we can all ensure Salesforce remains a great place to work for all.
1.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much versus any other company I've worked for.

Cons

No different than working for an Intel or IBM other than the walls are just more colorful. Overbearing micro-managing bosses that treat you as just a object. An engineering culture of scoffing at work-life balance. Outdated infrastructure.

1.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good pay.

Cons

On-Boarding process is not what they believe it is, responsible to do your job but no authority to get it done. If you have a good job keep it. I left a very good job to work at Salesforce (Demandware) and it was a mistake. Stayed 2 months.

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Salesforce Response
8y
Thanks for taking the time to provide this feedback. The behaviors you've described are inconsistent with our commitment to setting our new hires up for success. I'd appreciate it if you would provide us more details on your experience anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us accurately address your specific concerns and make the onboarding process better for everyone.
Viewing 253 - 255 of 22,519 Reviews

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