Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Dec 2, 2019

Egos are as large as new tower

Recommend
CEO approval
Business Outlook

Pros

Good product vision. Phenomenal following and loyalty of clients.

Cons

Too many managers worrying about getting ahead and looking good vs focus on clients and employees. Degrading behavior and not recognizing or acknowledging different experiences and views. Only select few making money

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Salesforce Response
6y
Thank you for taking the time to leave your review. As we continue to grow, it is important for us to hear feedback such as yours to help us improve. We take management training seriously, as great managers will be the key to our customers' and employees' success moving forward.
1.0
Sep 21, 2019
Recommend
CEO approval
Business Outlook

Pros

-You can be super lazy, not work at all and get paid at industry standard (that is what majority of people do here)

Cons

-Incompetent people with titles as 'research scientist' and 'research engineers' -You would instantly lose attraction to companies like Google/Facebook/Apple/Amazon if you go here. Common perception is that they hire lazy low-tier engineers/scientist -Many of the 'researchers/research scientists' do not even have a PhD. They are students/friends of the people in management who hire them without rigorous interviews - You won't learn anything since there is no innovation going on here. This will be problematic if you try to get a job at a real company and they ask you about your past experience.

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Salesforce Response
6y
Thank you for taking the time to leave your review. What you've described is concerning to me. Could you please reach out to your Employee Success Business Partner to discuss your concerns? If you don't feel comfortable doing that, please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/.
2.0
Mar 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Market leader. Great value and product set. Inspiring vision from CEO(s).

Cons

Middle management are unfortunately more concerned with moving up the value chain than their customers and employees. A lot of politicking and backstabbing. No longer a meritocracy. High attrition of top performing Managers and Account Executives due to the above. Middle management out of touch with the frontline challenges. Pay is materially below the market average and competitors locally. Territories are too small for a high % of Account Executives to make money leading to high churn.

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Salesforce Response
7y
Thank you for taking the time to leave your review. We're sorry to see you're no longer with the company after having been with us for quite some time. We'd like to look into your experience further. Even though you've left, we'd appreciate it if you could please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we can work to improve.
Viewing 265 - 267 of 22,526 Reviews

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