Scotiabank reviews

The technology is laughably primitive compared to other big banks. They should be much further ahead than they are. The systems feel very patched together and confusing. There is a lot of sales pressure -- they say the emphasis is on financial advice, but you are required to focus on number of calls, number of appointments, sales of products, and gathering external business rather than focusing on what the customer needs and wants. This can cause customers to feel pressured as well as we are coached to constantly try to get them to move all their business. It's hard to accomplish goals when it takes 30-45 minutes to find the proper procedure to solve a problem, or nobody knows how to fix something and they just say "well, keep calling in until you find someone who knows." They still expect you to have the same amount of calls, appointments, and sales even if you spend a few hours trying to fix something for a client, which doesn't generate any sales results.

-light years behind peers in terms of technology -approx. 20-25% below peers in terms of salary -lack of focus on promoting internal candidates -out dated concept of time in post (minimum required time to stay in a certain role before moving to another role) -lack of clearly defined role objectives -lack of a respectable internal recognition system. Employees get recognized over others on the basis of what often seems like favoritism since no reason is given as to why they won a recognition award -not willing to provide compensation for professional development items unless you fight (took 2 months of fighting to get my professional development fees reimbursed)