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ShopRunner

Part of FedEx

Is this your company?

ShopRunner reviews

3.5

64% would recommend to a friend

(74 total reviews)

Claude Russ

34% approve of CEO

52% positive business outlook

ShopRunner has an employee rating of 3.5 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShopRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

74 reviews
1.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Could have been something amazing

Cons

Weak leadership, dishonest communications and mean at times

1.0
Jan 26, 2023

Run and don't look back

Recommend
CEO approval
Business Outlook

Pros

There are some really kind and talented people there. Everyone comes at work with the mentality of "Well, this sucks, but we should all work together to fix it." That aspect of the job is really nice.

Cons

Literally everything else. Management just says yes to everything, engineering has no power to push back on product requests, and everyone just screams at the engineers until we get it done. Engineering in general is not included in roadmaps or planning, but they are expected to meet all these deadlines that they had no part in setting. There's no communication in the product org with with engineering, so you might find your time committed to seven different groups who all thought they'd have you full time. Deadlines can't be moved, so you just slowly go insane trying to meet all the expectations. They say they do agile. They do not. They do waterfall with a jira board. You will often be given a set of requirements for something you've never heard of before and told to get it done in a month. The level of tech debt borders on the absurd. But we never have time to fix any of it, because we're constantly being bombarded with new requests that are all emergencies. In a meeting with a director, I was asked what I needed to help me get things done. I said that I really needed a manager who could set priorities for me and field requests. The response? "Well, I can't give you that." I feel like that tells you pretty much everything you need to know. Worst job I've ever had. Run far, far away.

4.0
Sep 27, 2022

Amazing place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Helpful culture. Maintaining that culture as it embeds into FedEx as far as I could see and experience. Really strong work life balance.

Cons

Where the company will land in terms of structure and culture and benefits within the parent org is unknown, but the frequent All Hands help illuminate transparency.

Viewing 4 - 6 of 74 Reviews

Glassdoor has 80 ShopRunner reviews submitted anonymously by ShopRunner employees. Read employee reviews and ratings on Glassdoor to decide if ShopRunner is right for you.