SimplePractice reviews

4.7

87% would recommend to a friend

(83 total reviews)

Jonathan Seltzer

100% approve of CEO

87% positive business outlook

SimplePractice has an employee rating of 4.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SimplePractice employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

83 reviews
5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and great grow opportunities

Cons

Very specific field and a lot of technical knowledge

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SimplePractice Response
9mo
We’re glad you’re having a great experience with our culture and career opportunities. As with most organizations, it can take several months to learn a new role and industry, and even then, there's always more to learn. Your team is here to support you as you continue to grow and build your knowledge base.
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Fancy office, nice employee swag, cute dogs (when dogs were still allowed).

Cons

Cut employee benefits drastically as part of an “organizational alignment” following EngageSmart acquisition while simultaneously touting employee wellness on social media and in marketing materials. Disabled employees needing FMLA leave received 30% less in benefits in 2022 than in previous years. I took leave due to a documented medical condition in 2020 and received 40% of salary through company SDI while on leave with the remaining 60% covered by state disability insurance. In 2022 I took leave again and received 10% of salary from company SDI with the same 60% state disability insurance. Employees were not clearly notified of the reduction in benefits when the “organizational alignment” occurred. Founding leadership cashed out and moved on to better things. The stock options in the company that I received as part of my compensation package were returned to the company after I waited too long to exercise them after my voluntary departure. This was my mistake - I missed the deadline to exercise by minutes. The total value of the options exceeded $25k at the time. HR and Legal were unwilling to budge or grant a grace period to exercise these options following my exit for “tax reasons” that they were unable or unwilling to explain, despite my 4 years of loyal service and documented high performance in a highly customer-facing role. Because I’d already signed my offboarding paperwork, I had no recourse. The company simply took back the stock options that I had rightfully earned, leaving me with nothing. Performative virtue signaling around employee wellbeing and being a “great place to work,” but prioritizes creating value for shareholders over maintaining employee benefits or considering employee development. Product iteration and development moves at a glacial pace due to bureaucracy in Product and Engineering. The entire Marketing team has turned over multiple times in the last 1-2 years, including C-suite and executive level staff. No codified commitment to DEIB during my tenure. This experience is fully documented via email and 100% factually correct to the best of my ability. “Good vibes,” ugly reality.

2.0
Mar 29, 2023

Going downhill

Recommend
CEO approval
Business Outlook

Pros

- most individual contributor level employees are smart and passionate

Cons

- leadership is intent on destroying the company - new leadership is unfocused. Has yet to articulate a real vision, chasing short term money with no long term plans - new leadership keeps adding mid level managers from their their previous mature companies, who aren’t a fit at a growth stage company - leadership and HR actively micromanage and demotivate users - below inflation raises even for top performers

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SimplePractice Response
3y
Thank you for taking the time to leave a candid review. We are sorry that your experience has not been more positive. As a current team member, we invite you to reach out to your manager, group lead, or People team so we could more fully understand your concerns. We hope this will provide an opportunity to engage in a productive dialogue where we could answer any questions you have or provide additional context. We look forward to hearing from you soon.
Viewing 4 - 6 of 83 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.