SimplePractice reviews

4.7

87% would recommend to a friend

(83 total reviews)

Jonathan Seltzer

100% approve of CEO

87% positive business outlook

SimplePractice has an employee rating of 4.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SimplePractice employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

83 reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

There was a time -2019-2020 - when the company was great to work for and it really felt like you were helping mental health professionals help clients and make the world a better place. In addition, the “front line” workers are amazing people and extremely hard workers. I learned so much by working alongside them.

Cons

Everything is a lie. They will tell you to provide feedback, but hold it against you. In fact, I know that “anonymous” hr visits and eNPS surveys are not really anonymous and are used by the company to weed out detractors. They prefer restructure after restructure and expect everyone to be cool with double or six times the work with no pay bump or title change. They keep things secret and lie to staff and customers about cost changes, acquisitions and outsourcing, while claiming they are looking “to build customer trust” and claiming that “trust” is a huge cultural value they support. I am actually surprised that only with the recent massive layoffs is the truth coming out finally. AMAs with leadership are for show and just to say they have them. The message and action items never change: they are always- just definitely looking into the complex situation, to make sure to accommodate all parties…. For 6 years…

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SimplePractice Response
8mo
Thank you for your candid review. We genuinely care about team member feedback and continuously take action on it. We have channels for anonymous, non-anonymous, and confidential feedback. We are sorry your experience didn’t align with that. Thank you for spending 5 years of your career with us. Good luck in your next chapter.
3.0
May 26, 2020

Good place to work

Recommend
CEO approval
Business Outlook

Pros

People are really nice and friendly. Management is constantly trying to improve company culture.

Cons

It can be disappointing when some coworkers receive better treatment or privileges over others.

2.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

FTO (for now) Coworkers are great

Cons

Outsourcing in the last couple years, just did massive layoffs for US employees and are expanding ai efforts

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SimplePractice Response
9mo
We’re happy to hear you had awesome teammates and were able recharge through flexible time off (FTO) during your time with us. We believe the greatest teams prioritize rest and recovery, which is why we have a robust time off program including FTO, Wellness Days, Summer R&R, and Year-end R&R. It’s true. We are putting in a lot of time and effort to learn how AI can support our teammates in the work we do. AI is the next technological revolution, and we want to be leaders in ethical usage to help our teammates grow in their careers and help our customers run their mental healthcare practices. We are genuinely committed to listening to feedback, but we’re sorry to hear you didn’t experience that. We review feedback on and ongoing basis to identify trends and common themes. This allows us to make informed decisions that we believe are in the best interest of the team, our customers, and the long-term health of the business. Thank you for spending more than 3 years of your career with us. Wishing you well in your next chapter!
Viewing 13 - 15 of 83 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.