SoftServe reviews

4.1

79% would recommend to a friend

(1,575 total reviews)
avatar

Harry Propper

85% approve of CEO

61% positive business outlook

SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Mar 14, 2026

Was better

Recommend
CEO approval
Business Outlook

Pros

There are a bunch of perks for people that want to settle down in a single company and grow. There are clear ladders to go up to and they support you through career changes.

Cons

Salary is not that competitive. Ladders have a top limit. They have been removing benefits for the past 2 years, indicating some issues with the business health.

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SoftServe Response
2mo
Thank you for your thoughtful feedback. We’re glad to hear you value the growth opportunities, career support, and clear development paths available. We are also continuously working to strengthen our employee experience and long-term support.
5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent people, got along well with the team. Got a raise at some point, which was nice. Projects were actually interesting, not just boring support stuff

Cons

A lot of bureaucracy. The annual review process is a whole thing - takes forever and feels a bit pointless. Management was hit or miss, depending on who you ended up with.

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SoftServe Response
2mo
Thanks for your review. Glad to hear you enjoyed working with your team, received recognition for your contributions, and found the projects engaging. We also appreciate your honest comments about bureaucracy, the review process, and management consistency, and we continue working to improve the overall employee experience.
4.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- A good employer when the company is doing well financially - There is growth potential and a transparent career system - A good academy for self-learning - Clear review processes

Cons

- There is a concept of “insiders” - people who have worked together for a long time often choose each other for projects - If there are no projects, you may be let go — the “bench” concept has basically disappeared - As in any outsourcing company, the workload can be quite heavy.

Viewing 25 - 27 of 1,575 Reviews

Glassdoor has 1,797 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.