SoftwareOne reviews

3.6

59% would recommend to a friend

(1,338 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

58% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

You can work at home. Other employees are friends for life.

Cons

Having worked at SoftwareONE for a long while now, it is really sad to see a company that once prided itself on their culture and employee happiness (and delivered on this) dwindle. Higher Management: Honestly, they are appalling. The UK sub is run by management that believe they have the right to be in management, yet they lack the skill or tact of leadership. They are over paid and under worked. They dictate instead of lead. They bully instead of encourage. Culture: What culture? SoftwareONE UK is full of miserable zombie like employees, all looking for new jobs, that are drained and tired from battling against management. There is no budget for culture building activities, all team night/activities are now self funded or non existent. There are no incentives and certainly no atmosphere on the sales floor. The only atmosphere you will get when visiting is the faint cries of the employees in the bathroom. ONEfamily...ONEepicfail Salary and Benefits: Wow, it would be easier to just skip this part. No salary reviews, no pay-rise plan, nothing. You get what you already have, though of course, you're expected to do double the work you did the year prior. In addition to this, all employee that are on a bonus model have 25% of their KPI resting on whether the company hit their EBITDA or not. They're not thinking of EBITDA when they are jetting off to presidents club, the ski trip or any other privileged events that most employees will never get to experience though. Benefits, fruit delivery! Yay Potential new employees - AVOID AVOID AVOID!!!

3.0
Apr 3, 2017

CCOE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and culture are what keep me from looking for a new job. Great local management at the headquarter office that really care about the employees.

Cons

Not a balanced workload across employees holding the same role leading to overworked employees.

3.0
Mar 28, 2017

Great Potential - Poor Execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match, relaxed dress code, decent salary, travel opportunity, flexibility in working hours, free lunches, flat organization, good location, fun environment.

Cons

Sales floor is like a daycare. Money is wasted on unnecessary job roles and positions. People will now be screwed out of 25% of their yearly bonus due to things they can't control (EBITDA bonus which doesn't affect the employees who spend the most). So much time is wasted on leadership training and kool-aid drinking. CEO and VPs have no idea what anyone does outside of sales.

avatar
SoftwareOne Response
9y
Dear Colleague - thanks for taking the time to provide feedback here and I am sorry that you feel the business is not delivering through its values. I would be interested to hear more on your views as to what you feel is unecessary and how our efficiency can be improved - where you think we are spending poorly. Being vocal about this type of challenge is exactly one of the way you personally can have a positive impact on EBITDA and help your Sub / function achieve and ultimately over achieve in this area. Please feel free to connect to me directly via email for a confidential discussion at any time and thanks again for your commitment to the business. John Mayes, Global HR Director.
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Glassdoor has 1,876 SoftwareOne reviews submitted anonymously by SoftwareOne employees. Read employee reviews and ratings on Glassdoor to decide if SoftwareOne is right for you.