SoftwareOne reviews

3.6

59% would recommend to a friend

(1,336 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

57% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong history of performance. Passionate and dedicated people who genuinely care about the future of the company. Lots of opportunities as the company is global with a large base of customers. Some very good leadership and strong partnerships.

Cons

Lack of a clear vision. Many contradictory messages come from executives about performance and results. ESG and DEI (while important) seem to eclipse the primary objectives of the company. Too much time and cost is wasted on taking these initiatives to an extreme. Leaders are afraid to have any real conversations with staff for fear of being reprimanded or punished (or saying the wrong thing), the social contract is being breached regularly by people who want to push their identity on everyone at the expense of their performance. Confusing layers of management. There is an endless maze of management layers and a highly confusing matrix which is leading to a lot of political infighting between regional leadership and global business unit heads. Too many people are unclear who they are accountable too. Decision making has become slow and tedious. Performance isn't a priority. Merit doesn't seem to count and there is an over-emphasis on process and tools. Many leaders and peers are expressing disillusionment. People are given too much freedom, then when management doesn't like the results, they implement large scale restrictions instead of dealing directly with the poor performers. There has been so many shifts in organizational structure and operating model, it seems as though executives and leaders are constantly reversing course and going back on decisions. Certain regional leaders are hyper-aggressive and very political to a detriment - leadership insecurity and low awareness of behaviour seem to be constant. Employees are left to try and figure out what direction to take without any guidance (if they go with a Global recommendation, they feel they are going against the region, but if they go with the region, they are going against global).

1.0
Jun 7, 2023

rainbow capitalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed some of the people I met

Cons

If you are LGBT+, this is not a safe company for you! Do not believe the rainbow capitalism, it is filled with homophobic employees (including leadership). There are so many better places in tech with real DEI initiatives where you can be your authentic self.

avatar
SoftwareOne Response
2y
Thank you for sharing your feedback regarding your LGTBQ+ experience at SoftwareOne. We are deeply sorry to hear about your negative experience, as we strive to maintain an inclusive and respectful work environment for all employees. Discrimination and harassment have no place in our company, and we take such matters seriously. We have strict policies in place to prevent any form of discrimination based on sexual orientation, gender identity, or any other protected characteristic. We encourage you to provide more details about your experience so that we can address them appropriately and prevent similar incidents in the future. We would like to offer you the opportunity to have a confidential conversation through our People and Culture team by reaching out via our compliance email: compliance.global@softwareone.com. Thank you for helping us hold ourselves accountable. We value your input and are determined to create a better workplace for all employees.
3.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

My manager and colleagues were really supportive.

Cons

There are many changes happening in the company which should not be the problem. The issue is that management does not know where the company goes. No grow opportunities and human resources is really inefficient.

Viewing 121 - 123 of 1,336 Reviews

Glassdoor has 1,874 SoftwareOne reviews submitted anonymously by SoftwareOne employees. Read employee reviews and ratings on Glassdoor to decide if SoftwareOne is right for you.