Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits for partime workers in a college town is extremely hard to find. I loved how Starbucks gave even part time employees health insurance and stock options. And the free coffee was a perk as well!

Cons

The hours, but that is to be expected when working at a coffee house in a downtown location.

3.0
Apr 1, 2009

If you're desperate, go for it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for full time benefits for part time work

Cons

Senior management tends to communicate poorly, and the training has definitly taken a nose dive as of late. Its not just a coffee shop anymore.

4.0
Mar 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Premium total pay benefits packages are great if you take advantage of them. Everytime I clock in I know I'm going to experience something new. I never know what to expect from my coworkers! They put the experience into the "Starbucks Experience." I am never thirsty while I'm at work.

Cons

The customers are dreadful. Regulars order their drinks wrong and throw tantrums when their drink is served the way they order it. Then they try to make you feel like dirt when you attempt to translate their orders, like a skinny extra extra coolwhip and extra sparkley rasbafreche' into something clearly offered on the menu.

Viewing 85078 - 85080 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.