Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,222 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jul 22, 2008

      Starbucks may not be what it used to, but still a good entry-level choice.

      Facility manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are more than adequate. From someone at an entry-level position, the training and career opportunities are very good.

      Cons

      More so than in the past, the environment has become one that does not tolerate "dissent", even in the form of respectfully asking for guidance or clarification of the company's position or direction. As one rises through the ranks, the amount, specificity (as to job function) and quality of the training is lacking.

      3.0
      Jul 7, 2008

      It's a nice place to work.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot to learn about the company and you go through extensive training in the beginning so you don't feel so lost when you are new. There is opportunity for advancement and the benefits are pretty good. Everyone has great personalities and everyone gets along. Also, the majority of the customers are so nice, especially the regulars. They are happy to see you and they usually tip, which the employees are always grateful for! It is not an easy job, so the tips and the other employee perks that you get makes Starbucks a great place to work.

      Cons

      Just like a lot of other retail/restaurant jobs, you have to stay late, often past your shift to clean up/prepare for the next day. Some supervisors I have worked with have made their employees stay up to an hour and a half past the shift. Another downside is having to deal with rude customers. But that is only occasionally and I guess you come across rude people no matter where you work. Some people like a drink a VERY VERY SPECIFIC way and they will verbally abuse you and return the drink if if you don't make it to their satisfaction (which they should be satisfied, but it's tough to have to deal with rudeness.)

      3.0
      Jul 5, 2008

      Good place to work if there's nothing else

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, and the job is really easy. Just don't forget to put your smile on and keep it on no matter what is said to you.

      Cons

      The customers can really drive you crazy. People are mean when they don't get what they want. Sometimes it feels like a monkey could do this job.

      Viewing 85093 - 85095 of 85,222 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 90,925 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.