Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Peer level of skills are low, so a safe refuge or a good learning environment for someone new to IT. No deliver or be terminated culture. Free Coffee and a bag of coffee every week. Reasonable benefits. Matching funds. Stock Grants and Options. This is not a new product or startup culture - but classic corporate IT. Follow agile and sprints in a manner (often with more meetings than I have traditionally seen)

Cons

Salary below market. I was promised promotion to better pay scale -- never happened. A lot of dev managers are people that went to management to escape from coding - as a result, they are full of themselves, overrate their computer skills, and often given poor direction. Over last 5 years, there has been a steady outflow of the developers with skills and drive and a continuous dropping of median skill levels. In the last year, all of the managers up to 3 levels above me have left. so expect manager-Russian roulette.

3.0
Jun 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Starbucks provides a Social development training and an environment that provides the best opportunities to learn and excel in customer service and teamwork through the most challenging of situations.

Cons

Labor is consistently minimized without room for attendance failure. A disconnect from corporate and upper management to retail employees. Inconsistent company trends and hasty marketing decisions that directly affect the service of the employees to the customers. Company priorities have regressed over the last 2 years at the expense of many tenured was employees quitting.

4.0
May 20, 2019

Mostly a Great Job

Recommend
CEO approval
Business Outlook

Pros

The company has extremely high standards and values. Benefits are amazing.

Cons

Leadership moves from one gimmicky is model to the next without sticking to anything long enough to make an impact. Personality is often valued over performance. Company values often do not translate in the field.

Viewing 280 - 282 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.