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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,366 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      May 17, 2019

      Better than regular fast food, not better than an indie coffee shop or restaurant.

      Barista trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits! If you need benefits you can get them for literally 20 hours a week here. That's amazing. Free coffee, obviously amazing. The people who work here are usually fun!

      Cons

      The company is very micromanage-y unfortunately. You need to be comfortable sticking up for yourself and know what you can handle. Stores are very often not staffed well. Mornings can be very stressful as the company has been pushing more towards drive through times vs beverage quality. If you get this job thinking it will be a chill, easy way to get benefits...you'll be in for a shock. It's very fast paced and stressful...sometimes downright competitive for no reason at all. Don't get me wrong, it's fun! Just not an easy going, clock in clock out job. It's also owned by Nestle. If you don't know how bad that is, do some research and decide for yourself.

      4.0
      May 17, 2019

      Great benefits, unrealistic expectations

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health insurance and employee benefits are the best. Free spotify, free coffee, and free tuition through Arizona State! Also, they hire new and inexperienced people and do not discriminate

      Cons

      We were constantly understaffed. Starbucks wanted us to be quick, friendly, and keep the store clean, but it was not possible. The customers are also very rude, but that's at any job

      1.0
      Apr 23, 2019

      Poor work life balance

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Barristas get health insurance and tips.

      Cons

      For management, you must work an open, a mid and a close, which means you'll inevitably be required to clopen. A Clopen is where you close the store at 10, clean and close up by 11 pm, drive the allowed 1 hour home, and have to get back to the store by 4:30 to be able to open it by 5 am. That's working on 3 hours of sleep, and it can be expected on a regular basis. The DM actually had this conversation with my SM “One of your barristas has complained about you and you need to fix it”. “Who? I don't need to tell you that. And I won't tell you what the complaint was, but you need to fix it.” Completely ridiculous.

      Viewing 283 - 285 of 85,366 Reviews
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      Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.