Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Feb 14, 2019

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits , People , Growth Opportunities, Exposure, Unlimited Free Coffee While Your On The Clock.

Cons

Employee Turnover, Holidays Most Locations Are Open So You'll Most Likely Be Working Them

4.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

good team building and working together. company encourages friendly atmosphere decent benefits

Cons

company comes across as fake and makes you do things that are out of character for some people just to appease their new corporate jingle. can be stressful if the clientele is unsavory or if the location is very busy

5.0
Sep 14, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Health benefits, Free college through ASU, the team you work with

Cons

Corporates lack of investment into the stores operational need. For example, they kept decreasing how much labor we earned but increased the complexity of drinks and sales targets. Can’t keep up with market rate for base and total comp for baristas and store managers. They used to care about customer experience and staff experience, and now it’s clear that they’re only profit driven.

Viewing 286 - 288 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.