Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Mar 12, 2018

Favorite job

Recommend
CEO approval
Business Outlook

Pros

So many opportunities for development, stock grants, health insurance, discounts at hundreds of other retailers. Free food and beverage when working.

Cons

There’s constant change, but it’s only a con when individuals don’t embrace it, or try to stick to the old way of doing things.

5.0
Feb 15, 2018

Good company to work for

Recommend
CEO approval
Business Outlook

Pros

They have great benefits and a good salary compared to competitors (plus you get tips)!

Cons

Can be very strict depending on the store.

2.0
Jan 20, 2018

Barista Trainer

Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, free drinks & food item per shift, free markout a week of coffee or tea, flexibility

Cons

Not enough hours to support one self unless you are a shift supervisor or above. If you pay rent and have bills to pay this job will not be enough for you, the work is tough labor and there is never enough employees. They cut hours more and more every year leasing most of us to picking up a second, even third job. The pay raises are done once a year and are not performance based. Everyone gets one whether they've been there for 2 months or years... Which discourages older more experienced partners. There is no organization in most stores I've worked or visited. A terrible lack of communication & not enough motivation for the partners. We are expected to say yes to everything & connect with customers but then are yelled at for talking too much. The sanitizers and soaps provided by starbucks DESTROY OUR SKIN & are never provided with the right equipment to protect our skin. You have been warned, if you have sensitive skin don't work here.. there are so many better options. Pay is honestly low considering all that we deal with, and comparing to other companies with baristas/servers. Training hours have been cut down even more and we are not give enough time to train new partners which lead them to make poor quality beverages, cleaning, etc. the technical support staff almost never helps solve problems and when they do come in to fix things they end up breaking something else. Oh and let's not forget... Customers are meaaaaaan.

Viewing 292 - 294 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.