T-Mobile reviews

3.6

62% would recommend to a friend

(23,158 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Dec 27, 2018

Not a professional company

Recommend
CEO approval
Business Outlook

Pros

Can’t say much, I worked at corporate. Not a place to advance your career. It was a great company for a couple years but fallen off drastically. Pay is average, benefits are less than competitive. They are not a technology company. They just sell rate plans. Maybe a career in retail or care is what you are looking for?

Cons

Leadership is lost outside saying the same “breaking dumb industries” slogan. Trying to be Robinhood. There is no innovation. They haven’t launched a product in years outside of a rate plan and lowering prices. Lower prices are nice but that’s not innovation or product development. Family Mode? Look at the reviews. They even bought a cable box company two years ago, check the mews and it still hasn’t seen the marketplace. Don’t work here if you want to build products, launch new services, solve customer issues. It’s about tmobile one, one unlimited rate.

2.0
Nov 19, 2018

Full of BS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very social environment - if you thrived in high school, you'll thrive here Frequent Parties Good Benefits

Cons

Insane micromanagement (meetings every other day, where you learn absolutely nothing new) Lied about our pay Lied about upward mobility Lied about accessibility and open-minded culture Lied about job duties (and gave other people credit for our work) Lied about lying Had us make sales without commission because "the metrics weren't in place yet" for our team (everyone else got commission)

1.0
Aug 17, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Work life balance is about it.

Cons

- Too much favoritism in this company. - If you want to grow in this company you better get your lips ready and wet to butt kiss higher up. - DM have their favorite high volume manager and so they pass some of their quota onto her less favorite manger. - John Frier Friday morning call is like a cesspool of butt kisser at each location he visit for that week. Seriously stop putting up an act. - Leaders have to walk on egg shell or else their employee will call HR hotline for anything. - The ever changing quota. Good luck on hitting goals. - The company tells you to network with other leaders. That means you got to be their friends and laugh at every lame jokes that comes out of their mouth. - John Legere can cuss up a storm and say the meanest thing in public, but if you do it its hella bad. "Follow the leader"? Don't follow him or else you will be in deep trouble.

Viewing 298 - 300 of 23,158 Reviews

Glassdoor has 24,535 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.