T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and affordable.

Cons

They treat us like small children. Many of us are college educated and we are all adults yet we are told exactly what to say and what to think every minute of every day. You get in trouble for going to the bathroom and it counts against you. Mgt says its because some people abuse the privilege, I am fairly certain going to the restroom is a necessity and not a privilege. It is also impossible to get any time off. They give you a decent amount of time but what does it matter if you aren't allowed to use it ever? The goals are also ridiculous. They basically set you up to fail and then make you feel awful for doing so. With our current goals I don't know anyone that is meeting in everything. That is insane.This job is way too stressful for what we do. I mean, really we're fixing cell phones not saving lives.

1.0
Apr 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits: Health and dental plan Personal registered nurse in case you have have health issues Health and Daycare Flexible Spending (they give you $2,500 towards daycare) Tuition reimbursement and much more

Cons

Moving up in management is nearly impossible. In this market they are hiring outside of the company for management instead of promoting within to qualified employees. Pretty much if you've ever worked for Circuit City and have no knowledge about the company and how it works you can come apply for a management position and get it... My store management expected you to never get sick. If you had the flu, pneumonia, etc they don't care they want you at the store, and if not then you're getting written up (unless you are from Circuit City then your actions are unblemished) This company has done a 180 from 8 years ago, and it's not for the better but it is becoming the destruction of the company. I have friends who work country wide within the company and they all say the same thing. EVERYONE IS UNSATISFIED AND HATES THEIR JOBS!!! This is sad, because if anyone was Pro-TMobile and was one of their biggest advocater it was me. I am now looking for other ventures and the people I know are actually heart broken and in awe because no one expected my heart to turn cold to T-Mobile. However because of management, ever changing policies, and much more I have no more love for T-Mobile. I am literally counting down the days til I know longer work for this company. This is not the T-Mobile that won the best place to work rewards. This is not the T-Mobile I knew and love. This is a different company masked with T-Mobile's name....

2.0
Mar 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Tmobile offers a pretty good Paid Time Off compared to the competition. As a Sytems Engineer , I get 5 weeks of PTO. Very laid back atmosphere. The office bears a deserted look after 5 pm. Good health benefits, 401 K plan.

Cons

The senior leadership management doesn't seem to know what they are doing. They experiment with different things, but end up looking stupid. MOst employees are dissatisfied. There is lack of recognition. Compensation is poor.

Viewing 358 - 360 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.