T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Aug 3, 2009

Company in trouble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of good people to work with Great benefits Good work/life balance Middle Management very solid

Cons

Senior Management has little to no clue Company is bleeding customers Business makes far too many of the Technical decisions Focus and goals constantly in flux...both short and long term Constantly trying to "do things as they've always done" while moving forward

3.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Great phone and other benefits Exposure to lots of exciting projects within the company Resources (i.e. consultants) when there is a budget Business is very short term focused...if you are really upset by a decision, just wait a few weeks and you won't remember, and the leadership will have changed its mind Same as anywhere, if you get to know some Dirs and VPs you have a bright future Great place for anyone with a short attention span and likes a lot of change...change for the sake of change

Cons

Resources (i.e. consultants) when there is a budget: capable employees often overlooked in the spirit of feeding the consultant hoards Business is very short term in focus because incentives are short term in focus No incentive for long term strategic or enterprise projects Leadership at a very high level sees Wireless as a growth business, even though wireless business is approaching 85% market penetration Behind on 3G build out compared to competition so network is getting most of the attention right now Does not work very hard to build in-house expertise Reorganization of departments happen more frequently than full moons in the sky Most people I talk to tell me they have never done the job they were hired to do Salaries capped for the year and bonus and other incentives are drying up

3.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is your typical big company and for folks with a high tolerance for red tape or folks seeking a nice place to ride out the economic storm it's not a bad place to be. T-Mobile prides itself on providing a work life balance and goes to great lengths to recognize their employees and celebrate success. As a result, the culture among peers is often quite friendly and there generally exist a culture of wanting to help co-workers out. In addition, T-Mobile spends a lot of money and effort attempting to reinforce these values so trips to management seminars are not out of the question (assuming the current economic climate has canceled these perks). As for the pay package it is fair and the benefits including employee rate cell phone service are quite nice.

Cons

Innovation is contained within a few isolated groups at T-Mobile. Everyone else is expected to merely follow along and just not rock the boat. As a result, people who are creative and pride themselves on effecting change would likely find T-Mobile to be a bit stifling and slow moving. What's worse, this is actually a problem that has been discussed at company meetings, however despite the expressed outward desire to address this by top level execs you will often see the folks in the rung beneath these execs focus on the status quo unless the idea comes from the top. An additional challenge is that despite the fact that T-Mobile touts internal mobility as a big plus for working there many managers seemingly ignore internal requests and often fail to process interview requests for qualified candidates. As a result, I would strongly advise candidates to lower the value they place on moving around as an option because many managers simply ignore interview requests. Also given the current state of T-Mobile's business where the company has already frozen pay raises for 2009 and had started to cut back Travel and Entertaining budgets as early as Q2 2008 I would warn candidates that many of the perks that you might hear about at T-Mobile will likely not be the case going forward. As trips, retreats, group events, etc will likely receive very little funding until their current economic situation rights itself. As a side note, one should not kid themselves in that there are definite tensions in the organization. Retail is often at odds with the online store and the dealer channel. Some marketing teams do not like each other and have leaders who actually despise each other.

Viewing 361 - 363 of 23,170 Reviews

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